Administrative Assistant/Receptionist

Overview, Responsibilities, Qualifications: Now Hiring! Administrative Assistant/ReceptionistFull\-Time \| Retail DepartmentReports to: Branch Manager

Location: Salem, NH \- Onsite About Bank of New England

Bank of New England is a community\-focused financial institution headquartered in Salem, New Hampshire, dedicated to providing personalized banking solutions to individuals and businesses throughout the region. We offer a full suite of financial services—ranging from personal and business checking and savings accounts to commercial lending—backed by a commitment to strong customer relationships, responsible banking, and local economic growth. As a trusted partner for our clients, we pride ourselves on delivering dependable service, financial expertise, and a supportive work environment that values integrity, community engagement, and professional growth. The Role

The Administrative Assistant / Receptionist provides administrative and clerical support to C\-suite executives, primarily the CEO. Additionally, the position also provides support to retail branch operations and customer service. This role acts as the first point of contact for an organization, responsible for greeting visitors, answering, screening, and forwarding phone calls, and managing mail. Key Responsibilities

Branch Operations \& Customer Service

• Provide administrative support and assistance to C\-suite executives and other leadership staff as needed
• Maintain calendars for leadership staff, including internal scheduling, prioritizing, and organizing meetings, including, but not limited to, board meetings, team meetings, and virtual events
• Plan appointments, external meetings, and travel arrangements as needed
• Perform clerical and administrative tasks including but not limited to drafting correspondence, reports, and other documents

Operational Support

• Operate a multi\-line phone system, taking messages, routing calls to appropriate staff and screening calls when necessary
• Welcome and direct branch customers or loan clients appropriately

Ideal Candidate Profile

• 1 year – 3 years’ experience as an Administrative Assistant (3\-5 preferred)
• High school diploma or GED (Associate or bachelor’s degree preferred)
• Proficiency in Microsoft Office, including Outlook, Word, Excel and PowerPoint
• Strong customer service, communication, and problem\-solving skills
• Professional Bank main office environment experience

Benefits

• Medical insurance
• Dental
• 401k
• Life insurance

Other

• Employment contingent on background/credit checks and verification of work eligibility.

Bank of New England is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Employment decisions are based on job\-related qualifications, merit, and business needs.