Front Desk Receptionist/Administrative Assistant

About us: Centennial Consulting Group hires people \- not resumes. We understand that some traits cannot be taught, and it is those traits we focus on most. Are you honest, hardworking, dependable, a great communicator, motivated, and self\-disciplined? Are you looking to make a change from that dry, boring desk job you currently have? Are you interested in finding a place that feels like family, where you can move into an area best suited to you? Our company is growing exponentially, and we’re looking for someone like you, who isn’t afraid to grow with our company and embrace the possibilities of turning your next position into a career. If you want to be appreciated and feel valued while doing it, we look forward to meeting you.

General Purpose: Serve as the first contact for clients who call or walk into our office and provide assistance to the Compliance and Administrative Services Departments.

Supervisory Responsibilities: None

Reports To: Manager of the Compliance \& Administrative Services Department

Essential Duties / Responsibilities include:

• Customer service via telephone, email, and in\-person contact
• Responsible for unlocking/locking the front entrance area each day
• Serve as the main point of contact/receptionist for all walk\-in clients
• Serve as the operator on a multi\-line phone system
• Scan and send documents to employees or save documents to the server
• Sort, handle, and/or forward all incoming emails delivered to the company's main email address that cannot be handled through our management software, and regularly audit the email box for problematic delivery issues.
• Sort and distribute incoming mail and track who will be taking the outgoing mail each day
• Maintain a calendar of office activities, meetings, and various events
• Schedule meetings and arrange for room set up; ensure necessary materials are available at meetings
• Order office supplies, keep items stocked, and process returns as necessary
• Attend and participate in bi\-monthly staff meetings and related activities
• Perform a variety of general clerical duties including data entry, maintaining and filing records, verifying accuracy of information, and recording information as needed
• Provide back\-up to the Accounting Department regarding the intake of customer payments
• Other administrative tasks for various departments as needed
• Participate and assist in the administration of the office, recommend procedural changes affecting office function as applicable
• Operate modern office machines and equipment, including PCs, management software, Office 365, printers, and copiers; routine use of office software applications
• Adhere to safe workplace practices and procedures.

Required Knowledge, Skill, and Ability:

• SUPERIOR and instinctual knowledge of English word usage, spelling, grammar, vocabulary, and punctuation required
• Knowledge of standard office procedures, methods, and equipment
• Skill to operate modern office equipment
• Skill to type and enter data at a speed necessary for successful job performance (minimum 45 WPM)
• Ability to deliver courteous and professional customer service
• Ability to learn the procedures and functions of the assigned position
• Ability to plan and organize work to meet schedules and timelines
• Ability to understand and follow oral and written instructions
• Ability to communicate clearly and concisely, both orally and in writing
• Ability to establish, maintain and foster positive and harmonious working relationships with others in the course of work
• Ability to maintain confidentiality

Education and Experience:

• Equivalent to a high school education, experience in an office setting, or one to two years of related experience. A diploma from an accredited college or university is a plus.
• Knowledge of metropolitan districts, homeowners associations, board meetings, and real estate is a plus.

Material and Equipment Directly Used:

• Must be able to operate a PC, management software, Microsoft Office 365, e\-mail, telephone, copy machine, and printer

Working Environment/Physical Activities:

• Sit at a desk up to 9 hours a day
• Workday is varied with a standard day of 9 hours and every other Friday off
• Able to lift up to 25 lbs.

Pay: $18\.00 \- $19\.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Our work schedule is Monday through Thursday, 8:00 a.m. to 5:00 p.m. During the first week of payroll, we work from 8:00 a.m. to 3:00 p.m., and we are closed on the second Friday of payroll. Can you accommodate this schedule?
• This position is an entry\-level position. Is $18\-$19 per hour within your pay expectations?
• This is a temp\-to\-hire position. Are you open to a temp\-to\-hire position?

Ability to Commute:

• Fort Collins, CO 80525 (Required)

Work Location: In person