Insurance Sales and Customer Service Agent

Job Overview

We are seeking a dedicated and organized Office Representative to join our team. This role is essential in providing exceptional customer service and administrative support within our office environment. The ideal candidate will possess strong communication skills, be proficient in various office software, and have a keen attention to detail. As an Office Representative, you will be the first point of contact for clients and visitors, ensuring a welcoming atmosphere while managing multiple tasks efficiently.

Duties

• Greet clients and visitors in a professional manner, providing excellent customer service.
• Manage multi\-line phone systems, directing calls appropriately and responding to inquiries.
• Perform data entry tasks accurately and efficiently, maintaining up\-to\-date records.
• Assist with filing, organizing documents, and maintaining office supplies.
• Utilize QuickBooks for bookkeeping tasks as needed.
• Provide administrative support including calendar management and scheduling appointments.
• Proofread documents for accuracy and clarity before distribution.
• Support office management activities by coordinating with team members on various projects.
• Utilize Microsoft Office and Google Workspace for document creation and communication.
• Maintain confidentiality of sensitive information while handling clerical duties.

Qualifications

• Previous office experience is required; experience as a dental or medical receptionist is a plus.
• Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
• Familiarity with QuickBooks is preferred but not mandatory.
• Excellent organizational skills with the ability to manage time effectively and prioritize tasks.
• Bilingual candidates are encouraged to apply to enhance communication with diverse clientele.
• Strong phone etiquette and customer support skills are essential for this role.
• Experience in clerical duties such as filing, typing, and proofreading is beneficial.
• A background in personal assistant roles or administrative positions will be advantageous. Join our team as an Office Representative where your contributions will make a significant impact on our operations and client satisfaction. We look forward to welcoming a motivated individual who thrives in a dynamic office environment!

Job Type: Part\-time

Pay: $18\.75 \- $21\.00 per hour

Benefits:

• Flexible schedule

Ability to Commute:

• Chicago, IL 60707 (Preferred)

Ability to Relocate:

• Chicago, IL 60707: Relocate before starting work (Required)

Work Location: In person