Program Administrative Assistant / 1099-NEC Contractor (Oregon / Washington only)

Among Friends is a growing agency supporting individuals who experience intellectual and developmental disabilities in Oregon and Washington. We help these individuals and their teams through Positive Behavior Services and Supports. Our specialty is providing strategies that reduce challenging behaviors and improve quality of life.

Job Summary

We are seeking a dynamic and highly organized Program Administrative Assistant to support our growing agency. This role is vital in ensuring client services go smoothly, program goals are met and client information is handled according to HIPAA.

The ideal candidate will thrive working independently, once trained , and demonstrate exceptional phone and organizational skills, taking pride in supporting an agency that is changing lives.

As a contractor, you will bring flexibility and expertise to our team, helping us maintain high standards of professionalism and productivity.

Position Requirements

\*

Respond to communications from Among Friends, LLC

• within 24\-36 hours

Provide Among Friends, LLC

• with a copy of their Legal ID and Social Security Card to keep on file
• Follow all applicable Oregon Administrative Rules and HIPAA laws, including keeping all client information confidential
• Disclose any circumstance, pending or current investigation, legal proceeding, or other matter which may disqualify you from working with, or having access to, vulnerable populations in the state of Oregon or any other state

Consent to and pass an Oregon State Background check through Among Friends, LLC*

• Comfort with group speaking and making scheduling phone calls
• Ability to type 30\+ words per minute
• Proficiency in using a computer and common computer programs including Outlook, Google Workspace Apps, Search Engines, and Microsoft Office Products such as Word, PowerPoint, Excel, and Publisher
• This position requires a well working laptop or desktop computer with reliable internet and a cell phone for communication with clients and staff/

Responsibilities

Scheduling duties:

• Schedule and confirm meetings, interviews, and home visits (virtual vs. phone vs. in person)
• Respond to all scheduling emails and support needs
• Document scheduling notes and all appointments in client tracking sheets and staff calendars
• Have all appointments and interviews confirmed 1\-3 weeks in advance
• Meet scheduling requirements for each staff member
• Report complications with meeting program billable hour goal to Behavior Services Program Manager
• Maintain scheduling systems and communicate any improvements/ideas to Behavior Services Program Director
• Other scheduling tasks, as needed

File / Records Management:

• Maintain organized filing systems, including digital files using Google Workspace and Microsoft Office applications
• Perform data entry tasks with accuracy, ensuring all records are up\-to\-date and properly maintained

Client Pipeline Support:

• Assist Behavior Services Program Manager with meeting program goals
• Process and label client's documents
• Create client tracking sheets
• Ensure pipeline formulas are up to date
• Request updated ROIs and Contracts when needed
• Other scheduling tasks, as needed

Other tasks:

• Provide excellent customer service by addressing inquiries promptly and courteously via phone or email
• Data collection / gather client feedback
• Other tasks as needed/assigned

Experience

• Proven office experience with a strong background in administrative support roles
• Bilingual abilities are highly desirable to serve diverse client needs effectively
• Demonstrated proficiency in Google Workspace tools
• Strong organizational skills with the ability to multitask efficiently in a busy environment
• Excellent phone etiquette, time management skills, and attention to detail in proofreading and data entry tasks

Join us as a Program Administrative Assistant / 1099\-NEC Contractor to play a key role in streamlining our office operations while enjoying the flexibility of contract work. thrive!

Job Types: Part\-time, Contract

Pay: $19\.00 \- $20\.00 per hour

Expected hours: 12 – 20 per week

Benefits:

• Flexible schedule

Work Location: Remote