Front Desk Receptionist / Employee Records

Job Overview

We are seeking a dynamic and organized Front Desk Receptionist / Employee Records specialist to be the welcoming face of our Skilled Nursing Facility while efficiently managing employee documentation and administrative tasks. This role offers an exciting opportunity to combine exceptional customer service with meticulous record\-keeping, ensuring smooth daily operations. The ideal candidate will be energetic, detail\-oriented, and possess strong office management skills, ready to support both internal teams and visitors with professionalism and enthusiasm. This role is vital in maintaining a positive and efficient workplace environment.

Responsibilities

• Greet visitors and clients warmly, providing excellent customer service while managing multi\-line phone systems with professionalism and courtesy.
• Answer, direct, and screen incoming calls using phone etiquette best practices; transfer calls accurately or take detailed messages as needed.
• Manage employee records by maintaining accurate files, updating personal information, and ensuring compliance with company policies and State Regulations.
• Oversee calendar management for meetings, appointments, transportation and internal events.
• Perform data entry tasks with precision.
• Support administrative functions such as filing documents, proofreading correspondence, and organizing office supplies to ensure a tidy workspace.
• Assist with clerical duties including managing incoming mail.
• Provide general office support by coordinating schedules, managing office equipment, and ensuring smooth day\-to\-day operations.

Requirements

• Proven experience in front desk reception or office administration roles; previous experience in medical or dental receptionist roles is a plus.
• Strong computer skills with proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace (Docs, Sheets), and data entry software like QuickBooks.
• Excellent organizational skills with the ability to multitask effectively in a fast\-paced environment.
• Demonstrated customer service skills with a friendly demeanor and professional phone etiquette.
• Clerical experience including filing, proofreading, and document management; familiarity with medical or personal assistant responsibilities is advantageous.
• Ability to handle sensitive information discreetly while maintaining accuracy in record keeping.
• Strong time management skills to prioritize tasks efficiently throughout the workday. Join us in creating a welcoming atmosphere where organization meets exceptional service! This role offers the chance to develop your administrative expertise while making a meaningful impact on our team’s success.

Pay: $22\.00 \- $28\.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person