Office Assistant/Receptionist

About LIDC

Lawn Irrigation Design Centers (LIDC) is a fast\-growing irrigation and landscape services company serving residential and commercial clients throughout the Denver metro area. We specialize in sprinkler system design, service, seasonal activations and winterizations, and landscape installation projects.

Our clients value professionalism, clear communication, and dependable service. We are looking for an Office Assistant who will serve as the first impression of our company and help keep our operations running smoothly.

Position Overview

The Office Assistant plays a critical role in daily operations. This individual will manage incoming calls, schedule service appointments, support administrative workflows, assist with customer communications, and help maintain LIDC’s online presence through social media posting and monitoring.

This position requires strong organizational skills, excellent communication abilities, and a positive, solution\-oriented attitude.

Key Responsibilities

Customer Service \& Communication

• Answer incoming calls and respond to customer inquiries in a professional, friendly manner.
• Schedule service appointments for activations, repairs, winterizations, and landscape services.
• Confirm appointments and communicate updates with customers.
• Follow up on estimates and service reminders.
• Resolve basic customer concerns or escalate to management when appropriate.

Scheduling \& Operations Support

• Coordinate technician schedules and route service calls efficiently.
• Update job notes and customer information in scheduling software.
• Assist with dispatch communication as needed.
• Maintain accurate records of services, invoices, and customer interactions.

Administrative Support

• Data entry and light bookkeeping support.
• Assist with invoicing and payment processing.
• Maintain digital and physical filing systems.
• Prepare documents, service lists, and internal reports.
• Support management with special projects as needed.

Social Media \& Online Presence

• Post regularly to LIDC social media accounts (Facebook, Google, Nextdoor, etc.).
• Share completed projects, seasonal reminders, promotions, and company updates.
• Monitor comments and direct messages and respond appropriately.
• Help maintain consistent brand voice and community engagement.

Qualifications

Required

• 1\+ year of administrative, customer service, or office support experience.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Comfortable answering high call volumes during peak seasons.
• Basic computer proficiency
• Professional demeanor and positive attitude.

Preferred

• Experience in home services, construction, irrigation, or landscaping industry.
• Familiarity with scheduling platforms.
• Social media management experience.

Skills \& Attributes We Value

• Highly organized and detail\-oriented.
• Calm and professional under pressure.
• Clear communicator with a friendly phone presence.
• Proactive problem solver.
• Team player who supports field staff and management.
• Takes pride in representing a local, growing company.

Work Environment

In\-office position in Littleton, CO.

Monday–Friday schedule (occasional seasonal flexibility required during peak irrigation seasons).

Fast\-paced during spring activations and fall winterizations.

Compensation \& Benefits

• Competitive hourly pay based on experience.
• Opportunities for growth within the company.
• Paid time off.
• Performance\-based incentives (if applicable).

Why Join LIDC?

At LIDC, you’re not just answering phones — you’re helping homeowners protect their investments and keep their properties looking their best. You will be part of a growing, professional team that values reliability, clear communication, and high\-quality service.

Pay: From $18\.00 per hour

Work Location: In person