Administrative Assistant

Office \& Administrative Support

• Answer and direct incoming phone calls in a professional manner
• Greet clients, caregivers, and visitors
• Manage office email and correspondence
• Maintain filing systems (electronic and paper)
• Order and track office supplies

Scheduling \& Care Coordination Support

• Assist with caregiver scheduling and shift confirmations
• Communicate schedule updates to caregivers and clients
• Track call\-outs and notify supervisors
• Maintain accurate scheduling records in agency software

Client \& Caregiver Documentation

• Prepare and maintain client files
• Assist with onboarding paperwork for new caregivers
• Ensure documents are complete and compliant with state regulations
• Track employee certifications, licenses, and required trainings

Billing \& Payroll Support

• Collect and verify timesheets
• Assist with payroll processing
• Support billing and invoice preparation
• Maintain accurate data entry for services provided

Compliance \& Confidentiality

• Maintain HIPAA compliance
• Protect confidential client and employee information
• Support audits and quality assurance processes

Job Type: Full\-time

Pay: From $18\.00 per hour

Expected hours: 40 per week

Experience:

• Medical administrative support: 1 year (Required)

Work Location: In person