Administrative Assistant - Order Processing

Benefits: Employee Assistance Program (EAP) Disability Insurance Life Insurance Employee Stock Ownership Plan (ESOP) Health insurance Paid time off Vision insurance 401(k) Dental insurance Position Overview We’re seeking a highly organized, proactive, and energetic Administrative Assistant to support our order processing team in Bossier City, LA. This role plays a key part in daily business operations and customer support. Primary responsibilities include: Accurately entering and managing customer orders Handling incoming customer calls with professionalism and efficiency Processing and maintaining essential paperwork and documentation Supporting internal teams to ensure smooth workflow and communication The ideal candidate thrives in a fast\-paced environment, communicates clearly, and takes ownership of their work while delivering outstanding service to both internal and external stakeholders. Education \& Experience High School Diploma required Experience in Manufacturing, Architecture, Construction, or a related field preferred Knowledge, Skills \& Abilities Proficient in Microsoft Office Suite Strong organizational skills with the ability to prioritize and manage multiple tasks Detail\-oriented with a high level of accuracy Excellent written and verbal communication skills Strong presentation and interpersonal skills Customer\-Focused Mindset Demonstrates a commitment to exceptional service Takes ownership in resolving customer concerns (or ensures proper follow\-up) Actively listens, asks clarifying questions, and confirms understanding Follows up promptly and consistently Builds positive connections through professionalism, warmth, and respect Work Style \& Professional Attributes Strong sense of accountability and reliability Positive attitude and team\-oriented mindset Able to work independently while also collaborating effectively Comfortable working autonomously with guidance on complex matters Open to feedback and adaptable to change * Actively supports and engages in company culture