Senior Property Manager

Job Summary We are seeking a dynamic and experienced Senior Property Manager to lead our property management team and oversee the daily operations of 350\+ residential units spread across multiple properties located in Central New Hampshire and the Upper Seacoast. This role is vital in ensuring exceptional tenant relations, maintaining property standards, and optimizing financial performance. The ideal candidate will possess a strong background in property management, legal compliance, and team leadership, with a passion for delivering outstanding customer service. As a senior leader, you will drive operational excellence, foster positive client relationships, and ensure adherence to all relevant regulations and company policies. Duties Oversee the day\-to\-day operations of the Company's New Hampshire portfolio. Oversee and manage leasing agents and virtual assistants to ensure efficient property operations and high\-quality customer service. Serve as the primary point of contact for tenants, handling leasing, lease renewals, rent collections, and resident relations. Conduct regular property inspections to ensure properties are clean, safe, well\-maintained, and professionally presented. Coordinate routine, preventative, and emergency maintenance, including managing vendors and overseeing capital improvement projects. Monitor occupancy, vacancy, and leasing performance while recommending rental pricing and marketing strategies to maximize revenue. Maintain accurate records within AppFolio, including leases, inspections, work orders, and tenant communications. Prepare owner reports and provide regular updates on property performance, maintenance activities, and operational issues. Collaborate with ownership to improve operations, enhance resident satisfaction, and maximize portfolio performance. Implementing and improving operational systems, procedures, and reporting. Conduct property showings as a last resort at any of our properties spread throughout New Hampshire. Requirements 2\+ years experience in property management with a focus on residential or commercial properties; Strong knowledge of Appfolio, Google Systems (Docs, Sheets, Slides), and other property management tools is required. Please DO NOT APPLY if you have no Appfolio experience. Must be willing and able to conduct property showings as a last resort at any of our properties spread throughout New Hampshire. Legal administrative experience related to landlord\-tenant law, Fair Housing regulations, Section 8 programs, LIHTC compliance, and contracts management. Demonstrated ability in team management with excellent leadership skills to motivate staff and manage conflict effectively. Exceptional customer service skills with a professional phone etiquette approach. Experience in leasing or rental agreement management along with lease renewals. Budgeting expertise with the ability to analyze financial data for strategic decision\-making. Facilities management knowledge including property maintenance oversight and vendor coordination. Strong organizational skills for data entry, filing systems, and regulatory documentation compliance. Compensation: $70,000/yr Travel Reimbursement Resident Retention: $500 for every quarter with a lease renewal rate of ≥75% Unit Turns: $100 for every unit turn completed with ≤10 days of vacancy Longevity Bonus: A one\-time $1,000 bonus upon successful completion of one (1\) year of employment while remaining in good standing. Schedule: 40 hrs./week with a regular Monday\-Friday schedule Responsive on weekends/holidays as needed Join us as a Senior Property Manager if you’re ready to lead with energy and expertise! Pay: $70,000\.00 per year Benefits: Health insurance Paid time off Experience: Property management: 2 years (Required) Appfolio: 1 year (Required) Work Location: Hybrid remote in Manchester, NH 03102