Seasonal Front Desk Receptionist / Client Services Assistant

Position Overview HDA Business Services LLC, home of ATAX Atlantic City, seeks a dependable, organized, customer\-focused Front Desk Receptionist/Client Services Assistant to support our busy tax preparation office during the upcoming tax season. The ideal candidate enjoys helping people, communicates professionally, handles multiple priorities efficiently, and understands the importance of confidentiality when working with sensitive financial information. Key Responsibilities Welcome clients and maintain an organized, professional reception area. Answer incoming calls, respond to general inquiries, and schedule appointments. Assist clients with completing intake forms and submitting required documentation. Organize, scan, and securely maintain client documents. Monitor appointment schedules and notify tax preparers when clients arrive. Process payments, issue receipts, and maintain accurate transaction records. Follow up with clients regarding missing documents and outstanding administrative requirements. Support daily office operations and provide administrative assistance to management. Qualifications Previous customer service, receptionist, or administrative experience preferred. Strong verbal and written communication skills. Basic computer proficiency, including email, document management, and data entry. Excellent organizational skills and attention to detail. Ability to maintain confidentiality and handle sensitive information. Dependable attendance and ability to work in a fast\-paced environment. Bilingual English/Spanish skills are a plus. Previous experience in a tax preparation, financial services, or professional office environment is helpful but not required. Schedule Seasonal position during the January–April 2027 tax filing season. Flexible scheduling may include evenings and Saturdays based on business needs. About Our Company HDA Business Services LLC, home of ATAX Atlantic City, provides professional tax preparation and business support services to individuals, families, and small businesses. We are committed to financial education, clear communication, professionalism, and exceptional client service. We are an equal opportunity employer and welcome qualified applicants from diverse backgrounds. Pay: $16\.25 \- $18\.00 per hour Expected hours: No more than 30\.0 per week Benefits: * Flexible schedule Work Location: In person