Spa Receptionist / Coordinator (Part Time - Work From Home) - 1 Day per week from 9:00am to 3:00pm

We are currently seeking one day per week coverage (9:00am – 3:00pm) for a work\-from\-home position. This role has the potential to expand into additional hours as needed. Applicants must live in the St. Louis. JOB OBJECTIVE: To ensure a smooth, five\-star experience at check in/out and during reservations for all guests of Aquarius Wellness, while exceeding every guest’s expectation all while maintaining a positive working environment. THE ESSENTIAL JOB FUNCITONS OF THIS JOB ARE: Knowledge of basic computer functions as related to Aquarius Wellness. Able to multi\-task to ensure there is smooth transition from guest to guest. Create and maintain a professional, safe, nurturing and healing environment where the experience at Aquarius Wellness lends itself to making a difference in our guest’s lives. Greet and check in/out guests to ensure there is a five\-star experience from beginning to end. Aquarius Wellness tours and various other tasks to deliver high quality guest service to our discerning guests. Be available to help with Retail duties as directed by Management to include retail/skin care product sales. Basic accounting knowledge as it relates to cash handling and credit charges. Address guest’s concerns or questions, resolving appropriately. Take ownership of any guest related problem and handle accordingly. Assure a clean, crisp and sanitary spa. Maintain knowledge of Meevo System and Point of Sale System (will train). Comply with all Aquarius Wellness safety and health policies and procedures. Requires standing, walking, lifting up to 25 lbs., sitting and bending during shift. Ability to book multiple appointments for guests on the phone and in person. There is also use of essential oils, natural sun light, LED lights and noise from traffic Explain treatment services and products to guests in a knowledgeable, professional and thorough manner. Be knowledgeable and informed regarding all massage/body treatments, general spa and wellness programs and services (will train) Comply with all Aquarius Wellness safety and health policies and procedures. Maintain availability and dedication to Aquarius Wellness, being available to work weekends, holidays, and evenings. Participate in and contribute to staff meetings, training, product knowledge classes and team efforts. Communicate all necessary information to appropriate parties in a polite and professional manner. Maintain personal appearance and grooming standards consistent with the management standards. Ensure all items in boutique are fully stocked and displays are organized and clean. Be ready to assist a guest who needs help or has questions concerning products or items. Keep retail boutique, waiting area and spa front desk immaculate. Keep management informed with all guest and retail issues. Maintain a thorough knowledge of all retail products. POSITION TITLE: Front Desk/Reservation Agent, cont. ADDITIONAL RESPONSIBILITIES: Perform other duties as assigned by supervisor and/or manager. EDUCATION REQUIREMENTS: High School Diploma or equivalent required. LICENSE/PERMITS REQUIRED: Valid Missouri Drivers License REQUIRED SKILLS: Excellent personal appearance, good verbal and written communication skills. Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest. Knowledge of guest service and/or hospitality industry a plus. KNOWLEDGE OF COMPUTER HARDWARE OR SOFTWARE: Ability to use personal computer, WordPerfect, Excel and Meevo (will train). PREVIOUS EXPERIENCE REQUIRED: Minimum 1 year customer service experience Job Types: Part\-time, Contract Pay: $18\.00 per hour Education: High school or equivalent (Preferred) Experience: * Retail Associates \& Cashiers: 1 year (Preferred) Work Location: Remote