Patient Authorization Coordinator

Duties: Responsible for obtaining re\-authorization requirements for on\-going coverage of durable medical equipment. Review and obtain necessary compliance documents, medical records and prescriptions in order to submit for re\-authorization. Responsible for assisting patients in the re\-authorization process Responsible for working with sales and clinical personnel to facilitate re\-authorization tasks. Review \& work pending re\-authorization tasks daily Assist in the appeals process for denied re\-authorizations Travel as needed to provider’s office/clinic/hospital to obtain records for re\-authorization. Contact patients to coordinate any necessary doctor’s appointments needed in order to submit re\-authorization Notify RT/Sales teams regarding non\-compliance and re\-authorization deadlines that are not met Establishes and maintains effective communication and good working relationship with co\-workers for the patient’s benefit. Performs other clerical tasks as needed, such as answering phones, faxing, and emailing. Completes other duties, as assigned Communicates appropriately and clearly to Manager/Supervisor, and other superiors. Reports all concerns or issues directly to Regional Sales Manager. Requirements: Learns and maintains knowledge of current patient database and billing system Ability to understand re\-authorization requirements General knowledge of government, regulatory billing and compliance regulations/policies for Medicare, Medicare Advantage, Commercial Insurance \& Medicaid Medical Terminology background Enough knowledge of policies and procedures to accurately answer questions from internal and external customers. Utilizes initiative; maintains set level of productivity goals with ability to consistently and accurately Experience: Clinical administrative experience preferred Two years’ experience in insurance office, doctor's office, or three years’ general office experience. Skills: Superior organizational skill. Attention to detail and accuracy. Ability to work as part of a health care team. Effectively communicate with physicians, patients, insurers, colleagues and staff Proficient in Microsoft Office, including Outlook, Word, and Excel Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.