Office Administrator

Overview We are seeking a dynamic and highly organized Office Administrator to join our team! In this vital role, you will be the backbone of our daily operations, ensuring the office runs smoothly, efficiently, and professionally. Your main responsibility will be helping keep our service requests, scheduling, job information, communication, and invoicing organized. Since we receive work from multiple sources, it will be important to make sure information is transferred into the appropriate systems and that nothing gets overlooked. Your attention to detail will help foster a productive environment where our service team members can thrive. Responsibilities Monitoring the email throughout the workday for incoming service requests, work orders, maintenance requests, property management communication, and other job related emails. Keep the inbox as organized as possible. Utilize our scheduling account to maintain track of the schedule and job information for our technicians in the field. Create and send invoices using our QuickBooks account. We will also use this to keep track of the payments we have received. Scheduling jobs with the customers via phone call Keep customer, tenet, and property information organized and up to date. Maintain consistency between the different applications we use on a daily basis. Make sure new wok order and service requests are entered into scheduler in a timely manner. Maintain confidentiality of company, customer, tenet, property, financial, and login information Requirements Proven experience in office management or administrative roles with a strong background in clerical duties and customer support. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) along with strong computer literacy and technical proficiency. Experience with QuickBooks or similar accounting software is highly desirable. Excellent organizational skills. Strong communication skills, including phone etiquette and professional client interaction—bilingual abilities are a plus! Demonstrated ability to handle data entry accurately. Prior experience working at a front desk or providing administrative support as a personal assistant is preferred. Join us to be part of a close knit team committed to HVAC excellence! Your enthusiasm for organization combined with your technical savvy will make a meaningful impact on our daily operations. Pay: From $20\.00 per hour Expected hours: 10\.0 – 20\.0 per week Benefits: Flexible schedule Work Location: Hybrid remote in Westminster, MD 21158