Customer Service/Data Entry

Job Overview We are seeking a detail\-oriented and organized Customer Service and Data Entry Representative to join our team. This role involves managing customer interactions, accurately entering data, and maintaining database integrity to support our operational efficiency. The ideal candidate will possess strong computer skills, familiarity with office software, and experience in clerical and administrative tasks. This position offers an excellent opportunity for individuals looking to develop their organizational and data management skills within a professional environment. Responsibilities Provide exceptional customer service via phone, email, and chat, addressing inquiries and resolving issues promptly Enter, update, and maintain data accurately within various systems Process entries efficiently while ensuring data accuracy and completeness Utilize Microsoft Excel and other productivity tools to create reports, manage pivot tables, and analyze information. Perform data collection, transcription, and filing tasks to support administrative functions Assist with general clerical duties such as organizing files, managing paperwork, and supporting office operations Maintain confidentiality of sensitive information and adhere to company policies Support team members with administrative tasks as needed to ensure smooth workflow Skills Proficiency in Microsoft Office Suite, especially Excel and Office experience Strong typing skills with high accuracy for data entry and transcription tasks Familiarity with databases and ERP systems for efficient data management Excellent organizational skills with the ability to prioritize tasks effectively Basic math skills for order processing and data analysis Experience in clerical roles such as filing, data collection, and administrative support Strong communication skills to interact professionally with customers and team members Ability to work independently with minimal supervision while maintaining attention to detail Prior experience in customer service or office environments is preferred but not required This role is essential in ensuring the accuracy of our data systems while providing outstanding support to our clients. We value candidates who are proactive, reliable, and eager to contribute to a dynamic team environment. Pay: $15\.00 \- $25\.00 per hour Expected hours: 20\.0 – 50\.0 per week Benefits: Flexible schedule On\-the\-job training Shift availability: Day Shift (Required) Work Location: In person