Receptionist/Administrative Assistant

Part\-Time Receptionist / Admin Assistant Company: Austin Glass Guys Location: Austin, TX (Hybrid \- Primarily work from home) Schedule: 25 hours/week, Monday–Friday, mid\-day coverage ideal About the Role We’re looking for a friendly, organized receptionist/admin to be the first point of contact for our customers and to keep our day\-to\-day operations running smoothly. What You’ll Do Answer inbound calls, texts, and emails; return voicemails promptly Call past customers for follow\-ups, seasonal reminders, and re\-booking Schedule jobs, update calendars, and coordinate with technicians Enter and maintain customer info in our CRM; create and send estimates/invoices Monitor online leads and respond quickly Light dispatching, route adjustments, and same\-day reschedules Basic admin tasks: filing, ordering supplies, tracking payments, confirming appointments What You Bring Excellent phone etiquette and written communication Strong organization and attention to detail Comfortable using a CRM, Google Workspace (Gmail, Calendar, Sheets), and basic scheduling tools Reliable, proactive, and customer\-obsessed Prior home services or scheduling experience is a plus Pay \& Perks $17/Hour Paid training Growth path into full\-time Operations/Office Manager for top performers How to Apply Apply on Indeed with your resume. Include a brief note sharing (1\) your typical weekly availability and (2\) one example of turning a frustrated caller into a happy customer. Job Type: Part\-time Pay: $17\.00 per hour Benefits: Flexible schedule Work Location: In person