Guest Services Receptionist

Guest Services Receptionist — Full Time — Madison, WI Wage: $25\.00/HR Thinking about joining the Security Field? Then this is the perfect role for you!! Join our team at Securitas Security where you will have the opportunity to serve the community while receiving elite training in safety and security. We are seeking customer service driven individuals for Receptionist positions. We have a dedicated Region and Area Management Support Staff which will foster you through your growth and advancement in the company. Come Grow with Us \& Apply Today! What You Can Expect Conflict resolution and de\-escalation. Perform access control at security entrances / exits. Conduct patrols inside / outside the client’s premises, potentially in various weather conditions and in different types of terrain. Frequent interactions with client employees and guests. Identify and report safety issues, hazardous conditions, or any suspicious activity. Provide detailed written reports. Work in a team environment to ensure site / organizational goals are achieved daily. Carry out specific tasks and duties of similar nature and scope as required for assigned site. What We Offer Medical, Dental, Vision, Life, AD\&D, \& Disability Insurance, Plus 401K Options. Virtual Medical Appointments with Telemedicine. Paid Time Off, Free Uniforms, Paid Training, \& Weekly Pay!! Employee Assistance Program. DailyPay Access Program! Discounts On Childcare, Pet Daycare, Vehicles, Electronics, Cell Phone Plans, Travel, \& So Much More! Basic Requirements Must be at least 18 years of age or older. High School Diploma, GED, OR ability to complete the GED program within 6 months. Strong computer / technology skills needed. Excellent customer service skills required. 2\+ years of receptionist/administrative experience needed. Must be able to interact with a wide range of individuals in a calm and professional manner. Must have great attention to detail and the ability to remain alert throughout the duration of the shift. Must be able to respond to emergencies with rapid / effective judgement and use appropriate escalation. All candidates must be willing to participate in the Company’s pre\-employment screening process, including drug screen and background investigation. See a different world. Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic. Our Company Mission: Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits. Our Values: Securitas’ core values \- Integrity, Vigilance and Helpfulness \- are the foundation for our employees to build trust with customers, colleagues, and the surrounding community. Integrity: Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information. Vigilance: Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises. Helpfulness: As part of an on\-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job. Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values \- Integrity, Vigilance and Helpfulness \- are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team. Benefits include: Retirement plan Employer\-provided medical and dental coverage Company\-paid life insurance Voluntary life and disability insurance Employee assistance plan Securitas Saves discount program Paid holidays * Paid time away from work Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.