Medical Administrative Assistant

About the Role We are hiring an experienced Certified Medical Assistant/Administrative Assistant who can do more than room patients. This role is for someone who is comfortable managing scheduling, prepping notes/charts, and supporting our physician in the new outpatient specialty clinic. We are looking for someone who is proactive in figuring out solutions to problems or can anticipate any issues before they arise. If you are organized, efficient, highly detail oriented, and great at adapting to the growing demands of a new practice then this will be a good fit. You will be working remotely handling administrative/data entry tasks majority of the time. However, you are expected to work in person when Physician has patients to see in clinic. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Key Responsibilities Scheduling \& Administrative Tasks Schedule new and follow\-up appointments efficiently Manage reschedules, cancellations, and waitlists Coordinate imaging, referrals, and prior authorizations Answer phones and patient messages professionally and efficiently Help maintain Physician’s calendar and EMR with scheduled appointments Respond to calls or emails from patients in timely manner Preparing and organizing patient notes and administrative documentation related to SNF services Ad Hoc tasks as needed Clinical Duties/Physician Support Assisting at the front desk during PP clinic days Prepare exam rooms and assist with in\-office procedures Assists Physician with patient office visits which include, rooming patients and recording vital signs Performs administrative tasks, including form completions, prescription refills, referrals and patient educational material. Obtain consents and enter all medical history in patient electronic medical record. Maintain clinic flow and infection\-control standards Perform MA\-level clinical tasks within scope Organizes exam rooms, including general cleaning, upkeep Assist with post\-visit documentation tasks as assigned Assists in the ordering, receiving, and stocking of office supplies. Helping ensure smooth clinic operations and patient experience Other duties as assigned Patient \& Vendor Communication Calling patients, LabCorp, pharmacies, and third\-party vendors as needed Facilitating communication between patients, clinical staff, and external entities Ensuring timely follow\-up on administrative and logistical matters General Expectations Maintain timely responsiveness during scheduled work hours Use Practice\-approved systems, communication platforms, and workflows Comply with all HIPAA, privacy, and confidentiality requirements of all patient and business information Perform duties in a professional, organized, and detail\-oriented manner. Understand that duties may evolve based on business needs \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Strongly Preferred Experience with chart prep, or pre\-visit planning Background in specialty care (PM\&R, pain management, orthopedics, or similar) Prior scheduling and front desk experience Comfortable working independently once trained Knowledge using Elations \& PointClickCare \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Required Qualifications Medical Assistant Certification Previous experience in an outpatient medical setting Strong EMR skills (chart navigation, documentation, task management) Excellent attention to detail and time management Clear written and verbal communication Reliable, punctual, and professional \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ What we offer Competitive hourly pay depending on experience Flexible part\-time schedule (Starting 15\-25 hours weekly) New Physician\-led practice Opportunity to expand responsibilities and hours as the practice grows Pay: $20\.00 \- $25\.00 per hour Expected hours: 15\.0 – 20\.0 per week Benefits: On\-the\-job training Opportunities for advancement Paid training Work Location: Hybrid remote in Walnut Creek, CA 94596