Spa Coordinator

Overview We are seeking a dynamic and organized Spa Coordinator to join our wellness team, dedicated to delivering exceptional customer service and ensuring smooth daily operations within our spa facility. The ideal candidate will be a proactive communicator with excellent organizational skills, capable of managing multiple responsibilities at once. This role offers an exciting opportunity to be the welcoming face of our spa, coordinating appointments, supporting staff, and enhancing the overall guest experience through efficient office management and client communication. All positions are paid, including internships, and this role is perfect for someone passionate about health, wellness, and providing outstanding service. Responsibilities Greet clients warmly upon arrival and handle all front desk duties with professionalism and enthusiasm Manage appointment scheduling using square appointments and specialized booking software, ensuring optimal calendar management Answer phone systems promptly, practicing excellent phone etiquette and providing clear information to callers Maintain accurate client records through meticulous filing, data entry, and proofreading of documents Support daily office operations by handling clerical tasks such as typing correspondence, managing emails, and organizing files Assist with client communication by confirming appointments, responding to inquiries, and providing exceptional customer support Coordinate with staff to ensure the availability of treatment rooms and supplies for smooth service delivery Upkeep of spa and laundry duties Experience Prior office management or administrative experience in a customer\-focused environment is highly preferred Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with office management software Excellent organizational skills with the ability to multitask efficiently in a fast\-paced setting Experience answering phones and managing front desk operations with professionalism and courtesy Demonstrated ability to handle clerical tasks such as filing, proofreading, and calendar management accurately Personal assistant or administrative support experience that showcases strong time management and client communication skills Join us in creating a welcoming atmosphere where clients feel valued from the moment they walk through our doors. If you thrive in an energetic environment that values organization, customer service excellence, and teamwork, we encourage you to apply! Pay: $14\.00 \- $16\.00 per hour Expected hours: 25\.0 – 36\.0 per week Application Question(s): Do you have any experience in a spa, med spa, salon, medical office, hospitality or other appointment based business? (preferred but not required) Do you have a degree, certification, or formal training in business administration, management, hospitality, healthcare administration, or a related field? If yes be specific Our front desk responsibilities are more than answering phones. This position involves client retention, rebooking, retail sales, resolving client concerns, maintaining schedules, supporting providers and helping the spa meet daily goals. Which of these areas are you strongest in and why? Education: High school or equivalent (Required) Experience: * Customer service: 2 years (Required) Work Location: In person