Business Development & Operations Assistant

Business Development \& Operations AssistantAbout Premium Painting Premium Painting is a growing residential and commercial painting company serving Everett, Snohomish County, and surrounding areas. We specialize in interior and exterior painting, cabinet refinishing, commercial painting, specialty coatings, drywall repair, and related home improvement services. We’re looking for a motivated, organized, outgoing person to work directly alongside the owner and become an important part of our growing company. This is a part\-time position to start and a great opportunity for someone interested in business, customer relations, sales, marketing, and operations. You do not need to already know the painting industry. We’re looking for someone who communicates well, learns quickly, takes initiative, and wants to grow professionally. What You'll Do Initially, your main responsibilities will focus on: Customer Communication \& Lead Follow\-Up Respond to new customer inquiries. Follow up with leads by phone, text, and email. Schedule estimates and appointments. Follow up after estimates and proposals. Reconnect with previous leads and estimates. Contact past customers for future projects and referrals. Help request customer reviews. Provide professional and friendly customer service. CRM \& Sales Support Our CRM is an important part of our business. You’ll learn to: Use and manage DripJobs CRM. Organize new leads and customer information. Keep our sales pipeline updated. Track follow\-ups and appointments. Make sure potential customers don't get forgotten. Track where leads are coming from. Help improve our customer follow\-up process. Previous CRM experience is helpful but not required. Marketing You’ll also work with the owner and our marketing team to help grow Premium Painting. This may include: Organizing project photos and videos. Helping collect content from active projects. Assisting with social media and marketing campaigns. Helping organize customer testimonials and reviews. Supporting promotions and referral campaigns. Helping track advertising leads and results. Occasionally visiting active projects for photos, videos, or marketing activities. Projects \& Operations As you learn the company, you’ll gradually become involved in additional areas such as: Project coordination. Customer communication during active projects. Scheduling. Working with our field crews. Project documentation. Estimates and proposals. Recruiting and hiring. Company organization and systems. Day\-to\-day business operations. You’ll work directly alongside the owner, learning how projects move from the first customer inquiry through estimating, sales, production, and completion. Who We're Looking For We’re looking for someone who is: Motivated and eager to learn. Organized and dependable. Outgoing and comfortable talking with customers. Professional and friendly. Comfortable making and receiving phone calls. Comfortable with computers and technology. Comfortable with social media. Able to learn new software. Able to manage multiple responsibilities. Willing to take initiative and solve problems. Interested in business, sales, marketing, or operations. Interested in growing with a small but expanding company. Experience in customer service, sales, CRM, marketing, administration, or project coordination is helpful but not required. English required. Spanish is a strong plus. Valid driver's license and reliable transportation required. Schedule Part\-time to start Flexible schedule depending on company needs and availability. Hybrid position. Combination of computer/administrative work, working directly with the owner, and occasional visits to active projects. Based in Everett / Snohomish County. This is not a fully remote position. Compensation $22–$28/hour depending on experience, skills, and ability. Candidates with limited professional experience but strong potential may start around $22–$23/hour. Candidates with relevant experience in customer service, sales, CRM, marketing, administration, or project coordination may qualify for $24–$26/hour. Candidates with strong relevant experience and demonstrated ability to work independently and take significant responsibility may qualify toward the higher end of the range. What We Offer Flexible part\-time schedule. Hands\-on training. Work directly with the owner. Learn multiple areas of a growing business. Real customer, sales, marketing, and operational experience. Increased responsibility as you learn the company. Opportunity for additional hours based on performance and company needs. Long\-term professional growth. Opportunity to develop into a larger role within Premium Painting. Why Premium Painting? This isn't just an administrative position. You'll have the opportunity to learn how a growing service company operates from the inside — customers, sales, marketing, CRM, projects, employees, scheduling, and operations. As you learn the business and demonstrate your abilities, you'll take on greater responsibility. We're looking for someone who wants to become an important part of the company and grow with us. Learn More About Us See our projects, team, and work on Instagram: @\_premiumpainting Pay: $22\.00 \- $28\.00 per hour Expected hours: 15\.0 – 25\.0 per week Benefits: Flexible schedule Work Location: Hybrid remote in Everett, WA 98201