Administrative Assistant

Part\-Time Administrative Assistant — Mental Health Practice Bloom Psychotherapy \| Capital District, NY \| Part\-Time (10–15 hrs/week) \| W\-2 About Us Bloom Psychotherapy is a growing group practice in the Capital District offering trauma informed care for those presenting with a number of concerns such as anxiety, depression, grief, life transitions, PTSD and much more. We offer a number of therapeutic modalities as well as a number of cutting\-edge specialty services. Job Summary We are seeking a dynamic, detail\-oriented, compassionate administrative assistant to help keep our practice running smoothly. In this vital role, you will be ensuring smooth day\-to\-day functioning through exceptional clerical and administrative support. Your proactive approach and excellent communication skills will help support client interactions via phone, email or text as well as scheduling and client intake processes while assisting the clerical needs of the office. Both Administrative Professionals and Mental Health Counseling Students are Welcome and Encouraged to Apply! Details Hours: 10–15 hours/week, flexible schedule both within and/or outside of business hours Classification: W\-2 part\-time employee Location: Onsite, hybrid or Virtual considered — Capital District/Albany area Reporting: You will report to and work directly with the Owner of the practice Responsibilities Serve as a warm, professional first point of contact for clients by phone, text, or email by managing inquiries as they come in Manage clinician assignments based on the clients scheduling and therapeutic needs Handle patient intake paperwork, EHR data entry, and documentation upkeep Coordinate with the company biller to verify insurance and refer billing\-related administrative tasks Maintain organized digital systems Perform data entry tasks accurately using spreadsheets as necessary Support day\-to\-day office operations and ad hoc projects as needed What We're Looking For Experience working in a mental health or healthcare setting strongly preferred Familiarity with TherapyNotes or comparable EHR/practice management software preferred, but training is available Solid understanding of HIPAA and patient confidentiality requirements Strong organizational skills and attention to detail Comfortable communicating with clients who may be in vulnerable or sensitive situations Reliable, self\-directed, and able to manage priorities independently Previous clerical or administrative experience is required To Apply Please send a resume and brief note about your interest and relevant experience. Join us to be part of a supportive environment where your organizational talents will shine! We value individuals who thrive on multitasking and delivering exceptional service every day. This paid opportunity is perfect for those eager to grow their career while making a meaningful impact on our team’s success! Pay: $19\.00 \- $21\.00 per hour Expected hours: 10\.0 – 15\.0 per week Benefits: Flexible schedule Application Question(s): Are you familiar with HIPPA and Patient Confidentiality requirements? Experience: * Clerical: 1 year (Required) Work Location: Hybrid remote in Albany, NY 12205