Office Assistant/Dispatcher

Overview We are seeking a dynamic and organized Office Assistant/Dispatcher to join our team! In this vital role, you will be the heartbeat of our office operations, ensuring smooth communication, efficient scheduling, and exceptional customer service. Your energetic approach and attention to detail will help keep our daily activities running seamlessly. This paid position offers an exciting opportunity to develop your administrative skills in a fast\-paced environment while supporting our team’s success. Responsibilities Manage front desk duties, greeting visitors and directing phone calls with professionalism and courtesy Operate multi\-line phone systems, handle inquiries, and transfer calls efficiently using proper phone etiquette Schedule appointments, dispatch service requests, and coordinate with field teams to ensure timely responses Maintain accurate records through data entry, filing, and updating client information using Microsoft Office and QuickBooks Assist with bookkeeping tasks, including invoice processing and expense tracking while handling confidential information discreetly Support office management activities such as supply ordering, organization of files, and maintaining a clean workspace Provide excellent customer support by addressing client questions promptly and professionally via phone or email Qualifications Proven office experience with strong clerical skills including data entry, filing, and organizational abilities Familiarity with Microsoft Office applications (Word, Excel, Outlook) Excellent computer literacy and general office management skills Strong communication skills with the ability to handle multi\-line phone systems confidently Bilingual abilities are a plus to serve diverse client needs effectively Previous experience in customer service or administrative roles is preferred Demonstrated time management skills with the ability to prioritize tasks efficiently Personal assistant or dispatcher experience is advantageous but not required Join us to be part of a vibrant team where your organizational talents will make a real difference! We value energetic professionals who thrive on multitasking, delivering exceptional service, and supporting our operational goals. This is more than just an office job — it’s an opportunity to grow your career in a supportive environment that recognizes your contributions. Pay: $20\.00 \- $20\.50 per hour Expected hours: 35\.0 – 45\.0 per week Benefits: 401(k) Paid time off Parental leave Professional development assistance Retirement plan Work Location: In person