Office Admins - SYR

Job Overview We are a fast\-paced roofing and home exterior company seeking a dedicated and reliable Administrative Assistant to join our dynamic team. This position plays a critical role in ensuring smooth day\-to\-day operations and delivering top\-tier support to both our internal team and our valued customers. Responsibilities Answer calls from customers and log details in the CRM system for prompt and accurate intake. Communicate professionally with clients, subcontractors, and internal teams using strong phone and email etiquette. Provide prompt and accurate feedback to customers through a series of actions (phone, email) to ensure transparency through the closure of issues/orders. Work with cross\-functional teams to coordinate dates/order changes and respond to customer requests for status/change requests of open orders. Proficiency in computer usage, Microsoft Office products and email skills required, ability to type and use a calculator. Time management, and an ability to handle multiple, sometimes conflicting, priorities. Ability to perform data entry accurately and efficiently. Ability to manage multiple tasks while maintaining high standards of accuracy and confidentiality. Prior experience in an administrative or clerical role is preferred, especially in construction, roofing, or a similar field but not required. Strong attention to detail. Ability to communicate effectively with team members and supervisors to report issues and follow instructions. Reliable and punctual, with a strong work ethic and commitment to completing tasks on time. * Positive attitude