Office & Operations Manager

ICF Specialties, Inc. and E J Builders, LLC are family\-owned companies based in Spokane, proudly serving the Inland Northwest since 1999\. Together, we specialize in Insulated Concrete Form (ICF) construction—from supplying quality ICF products and expert design assistance through ICF Specialties to building durable, energy\-efficient homes and commercial projects through E J Builders. We're looking for an organized, motivated, and dependable Office \& Operations Manager to become an essential part of both companies. This position is ideal for someone who enjoys variety in their workday, takes initiative, and thrives in a fast\-paced construction environment. You'll serve as the central point of communication for our office, helping keep day\-to\-day operations running smoothly while supporting customers, field crews, vendors, and our leadership team. Responsibilities: Welcome customers and answer incoming phone calls and emails Manage front office operations and provide exceptional customer service Manage the CEO's calendar and coordinate daily schedules for both the CEO and field crew Coordinate communication between the office, customers, vendors, suppliers, subcontractors, and field crews to help ensure projects stay on schedule Perform light bookkeeping, including data entry, invoice processing, and accounting support Maintain office and warehouse inventory and assist with placing supply orders as needed Assist with sales support, preparing quotes, and estimating when appropriate Provide administrative support to the CEO and CFO Maintain organized digital and physical filing systems Assist with project coordination Keep the office clean, organized, and professional in appearance Perform other administrative and operational duties as assigned Qualifications: Previous experience working in a construction office or construction industry is required Strong organizational and time management skills with the ability to effectively prioritize competing responsibilities Self\-motivated with the ability to work independently and anticipate the needs of the team Professional communication and exceptional customer service skills Comfortable multitasking in a fast\-paced environment Experience with Microsoft Office (Word, Excel, Outlook) Basic bookkeeping or accounting experience preferred Experience reading construction plans or assisting with estimating is a plus Positive attitude, willingness to learn, and strong attention to detail High school diploma or equivalent required Formal college education is not required—we value experience, work ethic, and a willingness to grow. Compensation: $35 per hour DOE Part time position to start, but will evolve into Full\-time position Opportunities for growth and advancement within the company Why Join Us? At ICF Specialties and E J Builders, we're passionate about building stronger homes, stronger relationships, and a stronger team. As family\-owned businesses, we value integrity, teamwork, accountability, and people who take pride in their work. This is more than a traditional office position. We're looking for someone who enjoys solving problems, keeping projects organized, supporting both office and field operations, and helping our team succeed every day. If you're proactive, dependable, and ready to become an integral part of a growing construction company, we'd love to hear from you. Pay: From $35\.00 per hour Benefits: * Paid time off People with a criminal record are encouraged to apply Work Location: In person