Office Assistant

Job Summary Thrive Therapy of Palm Beach is a growing private mental health practice seeking a warm, compassionate, and highly organized Office Assistant to join our team. We are looking for someone who genuinely enjoys helping others, thrives in a fast\-paced environment, and takes pride in creating a welcoming experience for every client who walks through our doors. The ideal candidate is friendly, dependable, proactive, and an excellent communicator who enjoys being part of a collaborative team. This role requires someone who can balance exceptional customer service with strong organizational skills while maintaining professionalism, confidentiality, and attention to detail. If you are someone who takes initiative, enjoys solving problems, adapts well to change, and wants to make a meaningful impact behind the scenes of a mental health practice, we would love to hear from you. Primary Responsibilities Greet clients and create a welcoming office environment Answer phone calls, emails, and client inquiries in a professional and timely manner Schedule, reschedule, and confirm client appointments Verify insurance benefits and eligibility Assist with client onboarding, intake paperwork, and maintaining accurate records Manage appointment coordination Communicate with clients regarding scheduling, reminders, and general administrative needs Monitor and respond to practice emails and voicemail messages Assist with billing\-related administrative tasks Maintain client confidentiality and HIPAA compliance Assist with additional administrative projects as assigned At Thrive Therapy of Palm Beach, we believe that caring for our clients starts with caring for our team. We foster a collaborative, supportive, and positive work environment where every team member is valued and encouraged to grow. As our practice continues to expand, you'll have the opportunity to make a meaningful impact while being part of a compassionate team dedicated to helping our community thrive. Pay: $20\.00 per hour Benefits: Flexible schedule Work Location: Hybrid remote in Palm Beach Gardens, FL 33418