Development Data Analyst

JOB TITLE: Development Data Analyst DEPARTMENT: Development REPORTS TO: Senior Data \& Analytics Officer CLASSIFICATION: Full\-Time, Non\-Exempt REMOTE WORK ELIGIBILITY: Partial GENERAL SUMMARY Under the supervision of the Senior Data \& Analytics Officer, the Development Data Analyst provides data entry and analysis for the Development Department. ESSENTIAL FUNCTIONS Research and code all gifts and produce gift entry into the donor database. Research donor biographical information using Lexis Nexis. Complete matching gift paperwork. Produce donor gift receipts, acknowledgements, and tribute cards. Print membership cards, including new, reprints, and replacement cards. Prepare deposits including cash and checks, both electronically and manually, and reconcile daily bank deposit with nightly post report. Perform data integration utilizing On\-Line Express to import event fundraising revenue and data. Perform daily ACME customers and membership imports/exports of data into Raiser’s Edge using O\-Matic software. Collaborate with Visitor Experience team to analyze and resolve daily errors and exceptions from ACME import/export process. Assist in monthly reconciliation with Accounting, Visitor Experience, and Development to balance integration revenue. Assist in monthly balancing and gift reports with Senior Data Analytics Officer and Accounting. Produce various daily revenue and gift reports for Development and museum wide reporting needs. Monitor the Data Operations Team mailbox and complete requests based on the level of complexity. Monitor the Visitor Experience work issue log in SharePoint of identified issues between ACME and Raiser’s Edge and provide appropriate resolution. Maintain electronic and paper files and archive appropriate documents and materials and all other paper inventory of gift processing supplies. Run queries, exports, and reports to support Development staff data needs for multiple areas including membership, events, major giving, planned giving, stewardship, campaign and annual fund. Apply DIA values to interactions to support a culture of belonging among internal and external stakeholders. Performs other related duties as assigned or requested. QUALIFICATIONS EDUCATION AND EXPERIENCE High school diploma, GED, or equivalent required. Minimum of three (3\) years of experience in a data analytics support position and two years of fundraising operations experience required. Two (2\) years of experience working with Raiser’s Edge or equivalent donor software experience required. KNOWLEDGE, SKILLS, AND ABILITIES Strong ability to run queries, reports, and exports using The Raiser’s Edge and interpret and analyze results for accuracy. Demonstrated organizational skills to plan, manage, prioritize, and complete multiple on\-going projects to meet deadlines and goals. Ability to work occasional weekend and evening hours for special events. Ability to work well under pressure, handle multiple priorities/projects, and meet deadlines, as well as strong organizational skills and exceptional attention to detail. Proficient in the latest version of Office 365\. Proficient in the use of remote work technology such as scheduling with, connecting to, and using digital collaboration platforms such as Microsoft Teams. * Must be able to establish and maintain professional, productive, and courteous interactions that promote positive teamwork. This encompasses going beyond giving and receiving instructions and includes but is not limited to (a) performing work activities requiring interacting or speaking with others; and (b) responding appropriately to constructive feedback or suggestions for improvement from a supervisor. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon receiving notice, reasonable accommodations may be made, if possible, to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate and exchange accurate information using various methods including in\-person, virtual, telephone, and email. This job description describes the general nature of the duties and requirements of this job. It is not intended to be an exhaustive list or to limit the supervisor’s ability to modify work assignments as appropriate. THE DETROIT INSTITUTE OF ARTS IS AN EQUAL OPPORTUNITY EMPLOYER.