Customer Service Representative

Overview We are one of the fastest growing insurance agencies in the country. We are specialists in the high hazard sector throughout the US \& focused in our niche industries \- you will be in daily/weekly communication with some great businessowners throughout the country! We will certainly continue to grow which will allow you to increase your pay \& expand your duties if you'd like. This position is highly important so your pay will be reflective in that \- as we grow... you grow! Experience DOES NOT matter to us \- if you are organized, able to communicate effectively \& looking to continually increase your pay / career \- we will be able to accomplish our goals as a team. Hopefully you can give us an opportunity!! Responsibilities Provide outstanding customer support via phone \& email ensuring their needs are met promptly Maintain accurate data entry records using productivity software such as spreadsheets and Word processing tools Support office management tasks like calendar management, appointment scheduling, and document proofreading Collaborate with team members to improve client communication processes and streamline administrative workflows Qualifications Proven experience in office or administrative roles with strong clerical skills and customer service background Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry tasks Technical proficiency with computer literacy, including office management software and productivity tools Excellent phone etiquette, organizational skills, and time management abilities Bilingual skills are a plus to effectively communicate with diverse clients Prior experience with front desk operations or personal assistant responsibilities is advantageous Strong typing skills and attention to detail for proofreading documents and maintaining accurate records Insurance is an unbelievable career \& we hope we can parter with someone who is eager to learn \& grow Pay: $65,000\.00 \- $85,000\.00 per year Benefits: Flexible schedule Health insurance Life insurance Paid time off Retirement plan * Vision insurance Work Location: Hybrid remote in Wayne, PA 19080