Guest Service Agent

Job Summary We are seeking a dynamic and organized Front Desk Clerk to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your enthusiasm and professionalism will help create a positive environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a vibrant team. Responsibilities Greet visitors and clients warmly, ensuring a positive first impression Answer multi\-line phone systems promptly and professionally, directing calls efficiently Manage appointment scheduling and calendar management using productivity software and Google Workspace tools Perform data entry and maintain accurate records through filing, proofreading, and clerical tasks Handle incoming and outgoing correspondence, including emails and mail distribution Support office management duties such as supply inventory, document organization, and basic bookkeeping using QuickBooks or similar software Provide customer support by addressing inquiries with excellent phone etiquette and professionalism Assist with administrative tasks including typing reports, managing office files, and supporting team members with personal assistant responsibilities Qualifications Proven office experience with strong organizational skills and attention to detail Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications Experience with data entry, filing systems, and clerical procedures Excellent customer service skills with a friendly demeanor and professional phone etiquette Ability to manage multiple tasks efficiently in a fast\-paced environment Bilingual abilities are highly desirable to serve diverse clientele effectively Technical proficiency with office management tools such as calendar management software, productivity software, and bookkeeping programs like QuickBooks Previous experience in front desk roles such as medical or dental receptionist or personal assistant is advantageous Strong typing skills along with good time management practices to ensure productivity and accuracy Join our team as a Front Desk Clerk where your organizational talents and customer service expertise will shine! This role is essential in creating a welcoming atmosphere while supporting the efficient operation of our office. We value proactive individuals eager to grow their administrative skills in a lively environment. Pay: $15\.00 \- $17\.00 per hour Benefits: Dental insurance Employee discount Flexible schedule Health insurance Retirement plan * Vision insurance Work Location: In person