Program Manager, Mission Operations

The physical location for the candidate selected must be within the contiguous United States WHO WE ARE! Susan G. Komen brings a 100% virtual working environment, and you can work anywhere within the U.S. We are a force united by a promise to end breast cancer forever. For over 40 years, we've led the way funding groundbreaking research, community health initiatives and advocacy programs in local communities across the U.S. Susan G. Komen is the ONLY organization that addresses breast cancer on multiple fronts such as research, community health, global outreach, and public policy initiatives to make the biggest impact against this disease. Komen strives to have a culture of passionate, growth\-minded professionals who thrive in a team environment and work collaboratively to inspire greatness in others! We take an ongoing approach to ensure open communication from all levels throughout the organization. It’s encouraged to give and receive feedback to ensure two\-way accountability with a focus on continual improvement both personally and professionally! What you will be doing in the role of a Program Manager, Mission Operations The Program Manager, Mission Operations, plays a pivotal role in supporting the mission’s core business functions by delivering comprehensive administrative and programmatic oversight. This position ensures that day\-to\-day operational activities run smoothly, project milestones are met, and cross\-functional initiatives remain aligned with organizational goals. The Program Manager works closely and collaboratively with Komen’s technology, operations, and legal departments to coordinate workflows, streamline processes, and facilitate clear communication across teams. Through effective planning, documentation, and problem\-solving, the Program Manager helps the mission division maintain operational integrity and streamline processes to efficiently execute its objectives. . What you will bring to the table Supports the Mission Leadership team in the execution of the annual strategic planning process and the submission of enterprise and strategic planning project briefs. Optimizes and coordinates the tracking of mission metrics, milestones and impact to support monthly, quarterly, and yearly reporting by working collaboratively with mission departments and the Komen Operations teams and utilizing Komen wide systems. Coordinates monthly Mission Lunch and Learns to educate other Komen departments on current fundable opportunities and mission programming. Create and maintain a system to track professional expertise across the mission department to balance speaking engagements and other requests across the workforce. Ensure timely updates are made to mission centric resources, including but not limited to program fact sheets, state impact documents, and other mission HUB documents, by working cross functionally with all mission departments. Maintain the Mission Operations production schedule(s), create and update procedural/guideline documents related to the teams work Work with Legal to update and maintain mission charters, policies and procedures, etc. Serve as primary point of contact for Salesforce implementation across mission. Serve as POC for mission staff regarding IT, legal, L\&D processes and procedures and represents the mission department during system and process updates and changes. Manages joint subscription accounts, their use cases, and team utilization. Assess mission policies, processes and procedures to ensure alignment with current best practices and business requirements. Plan, develop, and lead special projects to support the Mission Division’s strategic objectives, ensuring effective coordination, timely execution, and measurable outcomes that align with the organization’s mission and values. Exhibit working knowledge of departmental and organizational policies and procedures, and assist in the development, review, and filing of mission\-related policies and SOPs. Additional duties as assigned. We know you will have and be able to Bachelor's degree and minimum 3\-5 years’ experience in project management Detail\-oriented, and professional attitude with strong administrative, organizational and time management skills. Problem\-solving skills. Experience in strategic planning, and in implementing strategic priorities. Experience building complex Excel models and dashboards from scratch. Ability to navigate complex, urgent, and confidential situations with poise. Strong customer service skills and ability to effectively communicate verbally and in writing with a variety of people. Ability to recognize unnecessary workflow steps and improve productivity. Openness to and capability of learning new technology platforms and systems to support the needs of the mission department. So, what’s in it for you? Komen believes in the importance of taking care of our employees so that in turn they can be committed to supporting our critical mission to support those impacted by breast cancer and to help find cures. This is what Komen provides away from the computer: Competitive salary of $54,000 \- $69,000/annual, exact compensation ranges are based on a range of factors including but not limited to the labor market, job level, internal equity, and budget. Offers given will take into consideration the candidate's skills, education, experience, geographic location, and other necessary credentials. Health, dental, vision and a retirement plan with a 6% employer match Unlimited Paid Time Off Plan Flexible work arrangement in a fully remote working environment Bi\-weekly work from home stipend Parental leave Tuition Reimbursement * A culture of learning and development And so much more! Komen provides a remote and/or home\-based working environment for all active employees. Komen defines remote as the ability to work from any physical location within the U.S. where an employee can perform specified work duties without disruption or distraction. Komen defines home\-based roles as positions that are required to reside in a specific market. Work schedules for both remote and home based are determined by the organizational needs of each department. Susan G. Komen is fair and equal in all its employment practices for people without regard to age, race, color, religion, gender, national origin, disability, veteran status, or sexual orientation. Additionally, we embrace Diverse Teams \& Perspective, and we find strength in the diversity of cultural backgrounds, ideas, and experiences. SORRY NO AGENCIES \#LI\-REMOTE The physical location for the candidate selected must remain within the contiguous United States. In the event a move is expected to occur by the candidate selected, it must be approved by Komen's HR team prior to the move.