Patient Care Coordinator / Practice Assistant

Patient Care Coordinator / Practice Assistant Location: La Grange Park, IL 60526 Job Type: Full\-Time or Part\-Time (In\-Person) Pay: $20\.00–$25\.00 per hour, based on experience, qualifications, skills, and ability to contribute to the practice Join a Practice Where Your Work Truly Matters We are a small, physician\-led integrative medical practice dedicated to providing compassionate, personalized, and exceptional care to our patients. We believe that outstanding patient care begins with meaningful relationships, attention to detail, and a team that genuinely cares. We are seeking a dedicated, intelligent, and compassionate individual to become a valued long\-term member of our team. This is more than a front desk position. You will be a key part of our patients’ experience and will work closely with our physician and team to help create a warm, organized, and highly professional environment. This position is ideal for someone who is seeking a long\-term professional home where they can develop new skills, take on increasing responsibility, and grow with our practice. The ideal candidate takes pride in their work, communicates with kindness and professionalism, thinks critically, solves problems independently, remains composed under pressure, and enjoys supporting both patients and teammates. Medical office experience is appreciated but not required. We are willing to train an exceptional candidate who demonstrates strong communication skills, intelligence, initiative, professionalism, excellent judgment, and a desire to learn. Responsibilities Duties include but are not limited to: Welcome patients warmly and professionally, creating a positive first impression Answer phones, respond to emails, and manage patient communication with empathy and excellent customer service Schedule appointments and accurately maintain patient information in the electronic medical record (EMR) system Prepare patient forms and coordinate administrative documentation Obtain and document patient vital signs according to office protocols and physician direction Coordinate laboratory orders and assist with supplement fulfillment Process payments, reconcile daily transactions, and maintain accurate financial records Assist with various patient\-related administrative and clinical support tasks as directed by the physician Utilize Microsoft Office, Google Workspace, EMR systems, and other technology platforms efficiently Maintain patient confidentiality and follow HIPAA standards Help maintain a positive, respectful, organized, and collaborative workplace Preferred Qualifications Associate’s or Bachelor’s degree, or equivalent professional experience Experience in healthcare, customer service, hospitality, education, executive support, administration, or other service\-oriented roles Excellent verbal and written communication skills Strong critical thinking and problem\-solving ability Exceptional organization and attention to detail Ability to prioritize multiple responsibilities and adapt to changing needs Professional phone etiquette and interpersonal skills Strong technology skills and comfort learning new systems Interest in integrative medicine, wellness, and patient\-centered healthcare is a plus Previous experience with an EMR system is helpful but not required Benefits Benefits for eligible employees may include: Competitive hourly compensation Paid time off Health insurance 401(k) and profit\-sharing opportunities Training and professional development Opportunities for increased responsibility and growth A supportive and collaborative work environment We are looking for someone who wants more than just a job. We are seeking a dependable, compassionate, and motivated individual who is excited to build a meaningful career and become an important part of our practice and our patients’ lives. We would love to hear from you. Job Type: Full\-time Pay: $20\.00 \- $25\.00 per hour Benefits: 401(k) Health insurance Paid time off Application Question(s): Why are you interested in joining our practice, and what personal qualities, experiences, or strengths would make you a valuable member of our team? What is your earliest available start date? Which position are you seeking? (Full, Part Time) Please describe your general schedule availability, including days of the week and any regular limitations. This is a small practice where team members often assist with a variety of administrative and patient\-related responsibilities. Are you comfortable working in a flexible role and supporting the team wherever needed? Work Location: In person