Chiropractic Receptionist / Office Manager

Whiplash Pain Center is a fast\-growing, multi\-location chiropractic and personal injury practice seeking a highly organized, motivated, and personable Receptionist / Office Manager to join our expanding team.

This is a key role that blends front desk responsibilities with office management, helping ensure smooth daily operations while delivering an exceptional patient experience. Ideal for someone who thrives in a fast\-paced healthcare environment and wants long\-term growth in administration and leadership.

Job Overview

You will serve as a primary point of contact and liaison, for patients, staff, attorneys, and insurance representatives while helping coordinate scheduling, communication, and administrative workflow across multiple locations.

Responsibilities

• Greet patients and visitors in a friendly, professional manner
• Manage front desk operations including check\-in, check\-out, and patient flow
• Answer and manage high\-volume phone calls, texts, and emails
• Schedule, confirm, and reschedule appointments across multiple locations
• Maintain accurate patient records, documentation, and data entry
• Verify insurance eligibility and benefits; assist with billing and collections
• Communicate professionally with patients, providers, attorneys, and insurance companies
• Assist with intake procedures and updating care plans in EHR/EMR systems
• Support doctors with therapies and general office assistance as needed
• Manage calendars, office coordination, and daily workflow
• Oversee organization of office supplies, filing, and administrative systems
• Collaborate on CPT and ICD\-10 coding, claim submission, and follow\-up
• Ensure HIPAA compliance and confidentiality of all patient information
• Delegate tasks effectively to support staff to maximize efficiency
• Help coordinate and support multiple office locations
• Assist leadership with ongoing operational growth and administrative needs

Qualifications

• Strong customer service and communication skills
• Friendly, professional, and positive attitude
• Excellent organizational skills and attention to detail
• Ability to multitask in a fast\-paced environment
• Self\-motivated, dependable, and team\-oriented
• Strong leadership, problem\-solving, and initiative
• Ability to work independently and manage responsibilities
• Proficient with Microsoft Office, Google Docs, and computer systems
• Comfortable learning new software and troubleshooting basic issues
• Strong attendance and punctuality

Preferred Experience

• Receptionist, front desk, administrative assistant, or office manager experience
• Medical, chiropractic, personal injury, or healthcare office background
• Experience with high call volume and multi\-location scheduling
• Insurance verification and medical billing experience
• Familiarity with EHR/EMR systems (Epic, Athenahealth, eClinicalWorks, etc.)
• Knowledge of CPT and ICD\-10 coding
• Paralegal or legal office experience (highly desirable)
• Spanish\-speaking ability is a plus

Remote Work Requirements

• Reliable internet connection
• Quiet, distraction\-free workspace
• Ability to communicate professionally with patients from home

Benefits

• Full\-time or Part\-time (25\+ hours available)
• Flexible scheduling (9:00 AM – 6:00 PM EST)
• Partial work\-from\-home flexibility
• Competitive hourly pay (based on experience)
• Supportive team environment
• Advancement opportunities within a growing organization
• Leadership growth potential

Ideal Candidate

Organized, adaptable, and proactive, with the ability to support a growing healthcare organization. You’re someone who can lead when needed, solve problems independently, and keep operations running smoothly while delivering excellent patient care.

If you’re dependable, motivated, and ready to grow with a fast\-expanding healthcare company, we encourage you to apply today.

Pay: From $20\.00 per hour

Work Location: In person