Hope's Voice - SARA Advocate

WORK LOCATION: Remote/Dispatch — Field\-Based with On\-Call Rotation

The Sexual Assault Response Advocate (SARA) serves as the primary case management lead for all sexual assault (SA) survivors receiving services through Hope’s Voice in Knox and Daviess Counties. The SARA provides specialized, trauma\-informed advocacy and ongoing case management across the full continuum of a survivor’s engagement with Hope’s Voice — from initial contact through case closure. While on\-call crisis response is a shared responsibility across the Hope’s Voice team, the SARA’s core function is sustained, longitudinal case management for SA clients, ensuring continuity, coordination, and survivor\-centered service delivery. The SARA operates in a remote/dispatch model and works in close coordination with community partners, legal and healthcare systems, and the broader Hope’s Voice team.

Essential Functions \& Duties

SA Case Management — Primary Function

• Serve as the primary ongoing case manager for all SA clients receiving services through Hope’s Voice in Knox and Daviess Counties
• Conduct comprehensive needs assessments and develop individualized service plans for SA survivors and their families
• Provide sustained, trauma\-informed advocacy and support across the full case continuum — frominitialengagement through case closure
• Coordinate andmonitorreferrals to community partners for housing, healthcare, mental health, legal services, childcare, education, employment, and financialassistance
• Conduct danger and lethality assessments; develop and document individualized safety plans
• Assistsurvivors in understanding their rights and remedies;facilitatereferrals to legal counsel as appropriate
• Assistsurvivors in navigating the court system, obtaining protective orders, and accessing Victim Assistance through the County Prosecutor’s office
• Provide services without regard to gender, race, ethnicity, religion, national origin, sexual orientation, or lifestyle

Crisis Response — Shared Team Responsibility

• Participate in the Hope’s Voice on\-call rotation alongside all team members to support 24/7 hotline and crisis response coverage
• Respond to SA and IPV crisis calls as dispatched per team scheduling; SA crisis response is a shared responsibility across all Hope’s Voice team members and is not the sole responsibility of the SARA
• Provide crisis intervention support in field, hospital, law enforcement, and community settings as needed

Community \& Partner Relations

• Develop andmaintainprofessional working relationships with law enforcement, prosecutors, healthcare providers, courts, financial services, and social service agencies in Knox and Daviess Counties
• Represent Hope’s Voice and CFS, Corp. positively in all community interactions; promote awareness of available services
• Participate in outreach activities and community events as assigned
• Stay current on research\-based sexual violence prevention strategies, trends, and evidence\-based practices

Documentation \& Compliance

• Maintainaccurate,timelyrecords including case notes, service plans, data collection, incident reports, and statistical reporting required by ICJI, ICADV, and other funders/regulators
• Complete all data entry in applicable systems consistent with program requirements
• Maintain strict confidentiality for all survivors, volunteers, and familiesin accordance withapplicable law and organizational policy
• Adhere to VAWA, HIPAA, 42 CFR Part 2 (where applicable), Joint Commission standards, and CFS, Corp. policies and procedures

Training \& Professional Development

• Maintain ICESACore\-40 certification and all other required certifications throughout employment
• Stay current on trauma\-informed care, SA dynamics, and evidence\-based advocacy practices
• Attend all mandatory training, staff meetings, and professional development as assigned

Qualifications

Education

• Bachelor’s degree in social work, psychology, criminal justice, or a related human services field preferred; equivalent combination of education and experience considered

Experience

• Minimum five (5\) years of experience in social services, with experience in sexual assault servicesrequired
• Demonstrated knowledge of sexual assault dynamics, trauma\-informed approaches, and survivor\-centered service delivery
• Experience with ongoing case management, multidisciplinary team coordination, and community partner relations preferred

Background

• Must pass all pre\-employment screening requirements of CFS, Corp. and applicable state regulations
• No felony convictions or pending felony/misdemeanor charges that would pose risk to survivors or compromise the integrity of Hope’s Voice services