Patient Coordinator & Sales Specialist (Hybrid Role)

Patient Coordinator \& Sales Specialist (Hybrid Role)

This is NOT your typical receptionist job.

If you’re looking for a role where you just check people in, answer phones, and passively sit at a desk… this isn’t it.

At Schroth Boss Scoliosis \& Spine Therapy, every conversation matters.

The people reaching out to us are often:

• In pain
• Frustrated with failed treatments
• Worried about surgery

Your role is to connect with them, guide them, and help them take action.

About Us

Schroth Boss is on a mission to help people with scoliosis avoid surgery and take control of their spine through specialized, non\-surgical care. We combine in\-person therapy with online coaching to reach patients who otherwise wouldn’t have access to this level of treatment.

What You’ll Be Responsible For

This is a hybrid role (sales \+ patient experience \+ operations):

1\. Appointment Setting \& Sales (Core Focus)

• Respond to inbound leads across Instagram, Facebook, and YouTube DMs
• Qualify leads and guide them toward booking appointments
• Conduct outbound calls to warm leads
• Help prospects understand if they’re a good fit for care
• Move leads through the pipeline and increase show\-up rates

2\. Front Desk \& In\-Person Experience (3 Days/Week)

• Greet and check in patients
• Create a welcoming, professional environment
• Support daily clinic operations

3\. Lead Management \& Systems

• Manage pipelines inside CRM (GoHighLevel or similar)
• Track KPIs (bookings, show rates, conversions)
• Keep communication organized and timely

4\. General Virtual Support (2 Days/Week)

• Assist with business tasks that improve efficiency and growth
• Support social media and client communication workflows

Who This Role Is For

You’ll do well here if you:

• Are comfortable guiding conversations toward a decision (not just answering questions)
• Have strong sales and closing instincts
• Can balance empathy with confidence when speaking to potential clients
• Are organized and can manage multiple conversations at once
• Take ownership of results, not just tasks

This Role Is NOT For Someone Who:

• Avoids sales or feels uncomfortable asking for a commitment
• Needs constant direction or supervision
• Struggles with organization or follow\-through
• Just wants a “front desk only” position

Requirements

• Experience in sales, appointment setting, or client coordination
• Strong written and verbal communication skills
• Comfortable using or learning CRM systems (GoHighLevel preferred)
• Familiarity with Instagram, Facebook, and YouTube
• Ability to multitask and stay organized

Schedule

• 20 hours per week
• 4 hours per day
• 3 days in\-office, 2 days remote

Compensation

• $20–$25 per hour (based on experience)
• Performance\-based bonus structure after onboarding

What Success Looks Like in This Role

• Leads are responded to quickly and consistently
• Conversations turn into booked appointments
• Patients feel supported and confident moving forward
• Pipelines are organized and up\-to\-date

Why This Role Matters

You’re not just booking appointments.

You’re helping people who feel stuck finally take the next step toward improving their health—and potentially avoiding surgery.

How To Apply

Please submit:

• Your resume
• A short video (3 minutes or less) explaining:
• Your experience with sales or appointment setting
• Why you’d be a strong fit for this role
• Why you want to work with Schroth Boss Scoliosis \& Spine Therapy

Applications without a video will not be considered.

Job Type: Part\-time

Pay: From $22\.00 per hour

Benefits:

• Flexible schedule

Work Location: Hybrid remote in Orland Park, IL 60467