Clinical Instructional Assistant\- Skilled Nursing \- L \& I
The Center for Caregiver Advancement (CCA) is building the workforce of highly trained caregivers that many Californians can’t live without.
For over two decades, CCA has been at the forefront of an equity\-driven movement for quality training and quality jobs. CCA is one of the largest providers of training for long\-term caregivers in California– training over 30,000 home care and nursing home caregivers in the past 26 years. We are pioneers in home care training and are the only organization in the country to show the value of evidence\-informed training programs on both the workforce population and the low\-income seniors and people with disabilities for whom they care, with curriculum licensed in four other states.
Training is one piece of a large, complex system of long\-term care. Still, we know from our long history in the field and studies of our impact that training can lead to higher rates of retention and quality care because caregivers have the knowledge and confidence to be successful in their jobs. With the vast majority of caregivers being immigrant women of color who live in under\-invested communities across the state, we meet them where they are \- providing training in six languages
CCA develops quality programs for both IHSS home care workers and Skilled Nursing Facility workers. We have a deep partnership with SEIU Local 2015 \- the labor union that represents IHSS and SNF workers across California. Our Labor Management Training Partnership for nursing home workers is grounded in partnership systems in which skilled nursing facility employers collaborate with SEIU Local 2015 in order to benefit the workforce and provide higher\-quality care to residents through high\-quality courses, certifications, and apprenticeship programs.
Date of Issuance or Revision: 4/27/26 (2/21/24\)
Employment Status: Full Time \- Hourly
Hourly Wage Range: $20 \- $24 per hour
Reports to: Learning \& Instruction Manager
Location: Remote in California, with some in\-person office time required (approximately 4x/year)
Position Summary: Under the supervision of the Learning \& Instruction Manager, this position supports students and instructors. The Instructional Assistant will support activities that may include preparing for instruction by preparing materials or setting up equipment, recordkeeping, calculating grades, tracking attendance and tardiness, and responding to student questions and requests using best practices.
Essential Duties and Responsibilities:
* Student enrollment \- ensures accuracy of Photo ID, TB, physical, BCIA 8016 live scan, and CDPH 283B Initial Application.
* Upload all enrollment documentation, Physical Examination, CDPH 283B, and certification of Completion.
* Request for Live Scan Service BCIA 8016 directly to Salesforce upon completion.
* Ensures completion of CDPH 276C Individual Student Record, CDPH 276A Skill check off.
* Prepares certificates of completion
* Commitment to the goals, mission, and values of CCA’s NATP.
* Student retention.
* Schedule vendor appointments.
* Assists instructors in virtual and/orlive instructor\-led courses by performing specific tasks, such as checking educational materials and equipment, reviewing instructional materials, compiling student scores, and instructing students in operating educational equipment.
* Carries out administrative and clerical responsibilities such as organizing digital folders and files, making photocopies, and preparing mailers.
* Assists in establishing and maintaining an effective and efficient records management system.
* Google Classroom set\-up and registration.
* Maintains confidentiality of data.
* Generates reports and responds to inquiries regarding entered data as requested.
* Assists the PA with the facilitation of graduations.
* Other duties and special projects as assigned by the Learning \& Instruction Manager and designee.
* communicates with suppliers (purchasing instructional supplies for current and new programs)
* travel accommodations assistance for full time instructors
* Instructional communication (Zoom meetings, Google chats, etc)
* "Verifying CDPH's Oasys platform submission"
* Utilizes program management software such as Monday.com
Experience and Qualifications:
* An associate degree is preferred.
* 2 years in a clerical or administrative role, preferably in the healthcare education industry.
* Intermediate proficiency level skills or higher in using basic Microsoft Office environments (MS Word, Excel, PowerPoint, Outlook) \& Google Workspace/Drive. Experience using Salesforce and Blackboard is preferred.
* We warmly welcome candidates who bring an intermediate or expert level of proficiency and knowledge in using Google Workspace/Drive. This skill is instrumental in smoothly executing daily tasks and projects and fostering fruitful collaboration with our team.
* Proficient use of the Internet as a research tool.
* Experience with Salesforce, Adobe, and Financial Software is a plus.
* Great attention to detail and excellent organizational skills.
* Commitment to provide accurate, efficient, and friendly service to staff and students.
* Responsive to the organization's needs and highly motivated to improve the skills and capabilities within the department.
* Ability to support several projects simultaneously and prioritize effectively to complete workload.
* Bilingual skills (English\-Spanish) are highly desirable.
* Exhibit collegiality and diplomacy within a team environment, have good work ethic, and a mature understanding of cultural diversity.
* Flexibility to occasionally work evenings and weekends, as needed.
* Ability to interact and communicate courteously and tactfully with managers, co\-workers, students, vendors, and stakeholders.
* Ability to work in a team environment, use tact and diplomacy, exhibit problem\-solving skills, multi\-task, and work well under pressure.
* Possession of a valid CA Driver’s License and reliable transportation.
* Strong commitment to social and economic justice.
Extent of Supervision Received: Operates independently on routine assignments. Minimal supervision should be required for the person who is handling the essential functions of this position competently.
Only minimal to moderate supervision should be required for the person running the routine functions of this position competently. Closer supervision may be required for special non\-routine assignments.
Benefits
Excellent Comprehensive Benefits Package, including:
* 100% employer\-paid medical, dental, and vision coverage for employees and eligible dependents.
* Defined benefit pension plan with vesting at 3 years \-CCA contributes 21% of your annual salary to your pension. In addition, we offer a 401K plan.
* Generous time off policy, including accrued vacation and sick leave.
* 15 paid holidays, including your birthday.
At the Center for Caregiver Advancement, diversity, equity, and inclusion are at the core of our mission. Our organization reflects the communities we serve, and we are committed to fostering a compassionate and inclusive workplace.
We strongly encourage applications from people of diverse racial and ethnic backgrounds, individuals living with disabilities, bilingual and bicultural professionals, and members of the LGBTQ\+ community.
CCA is an Equal Opportunity Employer and does not discriminate based on race, color, sex, national origin, religion, disability, age, protected genetic information, sexual orientation, gender identity, or parental status.