About I Grow Clinic
I Grow Clinic is a fast\-growing concierge pediatric specialty clinic focused exclusively on growth plate evaluation and growth hormone therapy for children with short stature. We serve families across California and multiple states, and we are known for the warmth and professionalism of our team. Every family that walks through our door is trusting us with something deeply personal. We take that seriously, and so does every member of our staff.
About This Role
This is a front\-facing patient experience role. You are often the first and last person a family interacts with at our clinic. Your warmth, attention to detail, and ability to communicate clearly in both Korean and English directly shapes how families feel about their experience with us.
This is not a role for someone who just wants to check boxes. We are looking for someone who genuinely enjoys helping people, picks up on what a parent needs without being told, and takes pride in running things smoothly.
Schedule
Monday, Tuesday, Wednesday, Friday: 1:00 PM to 5:30 PM
Saturday: 9:00 AM to 5:00 PM
Saturday availability is required.
What You Will Do
Greet and check in patients with warmth and professionalism, making every family feel expected and welcome. Handle phone calls, appointment scheduling, and follow\-up communication in both Korean and English. Assist with payment processing, intake forms, and patient paperwork. Communicate clearly with parents about clinic procedures, fees, and next steps. Support clinical staff by preparing patients for visits, including height and weight checks and X\-ray preparation. Coordinate with our virtual assistants and clinic managers to keep daily operations running without gaps. Maintain accurate records and follow our documented SOPs consistently. There's no
Who We Are Looking For
You are the right person if:
You speak Korean and English fluently and can switch between them naturally depending on the family in front of you. You are the kind of person who remembers a child's name after hearing it once. You stay calm and organized when things get busy, and you do not let things fall through the cracks. You read a room well. You know when a parent needs reassurance and when they just need a clear answer. You take your responsibilities seriously and think about your work like a professional, not just a shift. You are reliable. If you say you will be there on Saturday, you will be there on Saturday.
Compensation
Starting rate: $25 per hour. Pay increases with performance and experience. We review compensation regularly and reward staff who grow with the clinic.
Why People Stay Here
A well\-documented SOP so you always know what to do and how to do it. A close\-knit, communicative team that supports each other. A clinic that is growing quickly and values the people who help it run. Clear expectations. Real recognition when you perform well.
Pay: From $25\.00 per hour
Work Location: In person