Virtual Executive Assistant

We’re Robert C. Davis and Associates (RCDA Consulting), a small, dynamic contact center consulting firm based in Atlanta, Georgia. For nearly five decades, we’ve helped call centers and service\-driven businesses optimize customer experience, sales, retention, and operations. Our team operates virtually across multiple countries, and we’re currently seeking a proactive, reliable Virtual Executive Assistant to replace our longtime EA, who is retiring soon.

This role offers a great mix of executive administrative support, full\-service bookkeeper, payroll processing, and occasional projects—ideal for a detail\-oriented professional who thrives on financial accuracy, organization, and variety in a supportive remote environment.

Location:

100% Remote / Virtual – Open to applicants from anywhere in the world!

The only strict requirement is strong availability and responsiveness during Eastern Time Zone (EST) business hours for calls, emails, meetings, and real\-time support.

Communication \& Responsiveness Expectations:

• Core availability during EST business hours, with a strong preference for 8 AM – 5 PM EST overlap.
• Prompt responses to emails and Microsoft Teams messages and WhatsApp (within 1–2 business hours during working hours; same business day for non\-urgent items).
• Proactive tracking of deadlines, tasks, and projects, with timely status updates.
• Reliable high\-speed internet and a quiet, distraction\-free workspace for consistent performance.

Hours: Approximately 40 hours per week (part\-time structure with some flexibility to be discussed during interviews).

Compensation: Competitive hourly rate based on experience.

Start Date: As soon as possible – targeting onboarding in the next 4–6 weeks for thorough training and a smooth transition.

Primary Responsibilities:

• Provide executive administrative support using Microsoft Office tools (Outlook for email/calendar management, Word/Excel for documents and spreadsheets, Teams/Zoom for communication).
• Full\-Service Bookkeeping with U.S. based company
• Create, edit, merge, fill forms, annotate, and organize PDFs using Adobe Acrobat or similar tools.
• Handle bookkeeping in QuickBooks (transaction entry, invoicing, expense tracking, basic reconciliations, and reporting).
• Process payroll using ADP (running payroll cycles, managing deductions/withholdings, employee records, and basic compliance/tax tasks).
• Track and organize projects, tasks, and contracts.
• Spruce up documents (format, polish layout, improve visuals to create professional, high\-quality Word files, PDFs, and other materials).
• Tackle one\-off projects as needed (research, data organization, process improvements, and independent problem\-solving).

Required Qualifications \& Experience:

• Hands\-on experience with QuickBooks (Online version preferred).
• Proven experience processing payroll in ADP or similar systems (running cycles, deductions, reports, etc.).
• Fluent or native in English
• Strong proficiency in Microsoft Office suite (Outlook, Word, Excel, and Teams).
• Solid skills with PDFs (editing, forms, conversions, and organization).
• Effective project and task tracking with proactive updates to ensure nothing slips.
• Experience formatting and polishing documents to high professional standards.
• Fluent, professional English (both written and verbal).
• Self\-motivated, detail\-oriented, proactive, and highly trustworthy — discretion with sensitive financial and business data is essential.
• Reliable high\-speed internet and a quiet workspace.

Preferred / A Plus:

• Experience with Ariba (SAP Ariba) or similar procurement/spend management platforms.
• Familiarity with other financial, procurement, or vendor management tools.

What We’re Looking For:

A positive, can\-do team player who enjoys variety and independent work in a small\-team environment. Prior remote/virtual experience is a plus but not required. We welcome applicants from all backgrounds who can align with our EST\-focused collaboration needs.

How to Apply:

Please reply directly with:

• Your resume (or a quick summary of your relevant experience).
• A short note (2–4 sentences): Describe your specific QuickBooks and ADP background (tasks or modules you’ve handled), why part\-time remote work appeals to you, and confirm your EST availability along with your preferred weekly hours.
• Your expected hourly rate.
• Your earliest available start date.

We’re reviewing applications immediately and will schedule quick introductory calls with strong candidates. Thank you—we’re excited to find the right long\-term fit to help keep our team running smoothly as we continue supporting call centers!

Pay: $10\.00 \- $14\.00 per hour

Work Location: Remote