Seattle, Washington
We are looking for a professional, upbeat Mail Center Manager to work in our Seattle, Washington office. There will be a two\-week paid training, starting on Day 1\.
This position is NOT remote and requires you to work in the office, Monday \- Friday 9:00 \- 5:00pm.
To excel in this role, you should be comfortable working independently, speaking with clients on the phone and in person, able to think on your feet and have a positive, team\-oriented attitude. If you enjoy assisting customers and want to make a career of it, this could be a great opportunity for you!
Responsibilities will include, but are not limited to the following:
- Receive mail, scan into software and file appropriately
- Upon customer direction, discard, shred, open \& scan contents of mail and / or forward to an alternate location
- Answer inbound calls and in person inquiries from customers in a prompt and professional manner
- Assist customers in person to retrieve their mail in a courteous fashion
- Ascertain level of assistance needed to resolve inquiry and escalate when appropriate
- Deliver all information in a positive, conversational, and compassionate manner to facilitate relationship development with clients
- Ensure the highest level of customer service
- Keep inventory of mail and office supplies and keep the corporate office informed when supplies need to be reordered
- Perform other customer service responsibilities to assist the corporate office during busy times
- Ability to work independently and handle confidential mail with absolute discretion
- Results oriented
- Strong work ethic
- Organization skills are a must
- Excellent verbal and written communication skills
- Previous experience in an office coordinator role with an emphasis in customer service
- Ability to lift and carry heavy items with minimal assistance up to 50 lbs on a regular basis.
- Frequent bending, stooping, and reaching to handle materials or perform tasks.
- Ability to stand, walk, and move around the work area for extended periods.
- Ability to sit for extended periods while working at a computer.
- Perform repetitive motions, including typing, data entry, and handling equipment.
- Adequate visual and manual dexterity to operate computers and equipment safely.
Requirements:
To learn more about this dynamic organization please visit us at *www.ipostal1\.com*.
iPostal1 is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information or any other category protected by law.