As a Provisioning Coordinator, you'll play a key role in setting new clients up for success by ensuring their systems, access, and data are configured accurately from day one.
In this entry‑level role, you'll serve as a contact for both our teams and clients during onboarding—helping create a efficient, and positive experience every step of the way. You will work remotely and report to the Director of Unemployment Enablement.
What You'll Do
- Manage tax and reporting structures for our UCM clients
- Manage client access and contact information, ensuring accuracy and security
- Be a primary coordination point between clients and our teams to support seamless onboarding
- Monitor requests, troubleshoot setup issues, and make sure tasks are completed correctly and on time
- Maintain clear documentation and communicate status updates to partners
- Experience with contact and data management systems
- 1\+ years of experience with state unemployment agencies
- Understanding of Power of Attorney documents
- Experience managing multiple tasks
- Customer Service experience with good written and verbal communication skills
- This is a 100% remote position open to applicants who reside in the United States only
- 15 days of vacation accrual annually, five sick days, two volunteer days.
- Group health insurance, dental and vision insurance, Employee Assistance Program,
- Wellness plans, online discounts, employee discounts, pet insurance and more
- Employee stock purchase program and 401K matching and immediate vesting.
About Experian
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Experience and Skills
Benefits
Additional Information
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward \& recognition, volunteering... the list goes on. Experian's people first approach is award\-winning; World's Best Workplaces™ 2024 (Fortune Top 25\), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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