Property and Casualty Service Representative

Midwest Family Mutual is a regional carrier operating in 23 states offering a full array of Commercial \& Personal Property and Casualty lines of business. We are looking for a self\-motivated, energetic and experienced service representative.

This position entails Property and Casualty policy processing, including claims and underwriting clerical work. Qualified candidates will have a minimum of 2 years experience in Property and Casualty insurance. This is a work from home position that will require high speed internet access, home office, and travel into the office as requested.

This is a telework (work from home) desk position and requires someone who can work independently and as part of a remote team environment. Days/Hours: Monday through Friday; 8:00am – 5:00pm. A dedicated home office space, wired high speed cable/DSL internet connection, and ability to work well in this type of environment is required.

As a Service Representative, you will provide exceptional customer service while completing the following tasks accurately and efficiently:

• Processing Personal and Commercial Lines endorsements.
• Managing renewals for Commercial Lines accounts.
• Ordering and reviewing property inspections and building cost estimators.
• Responding to correspondence and emails promptly and professionally.
• Performing additional processing and reporting tasks as assigned.

Qualifications/Requirements:

• Minimum of 2 years of Property \& Casualty insurance experience.
• Strong understanding and working knowledge of personal and commercial policies and coverages.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage responsibilities effectively in a remote work environment.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite.
• Access to high\-speed internet and a dedicated home office space.

Availability to travel to regional and/or corporate offices when requested (minimal travel required*).

• High School Diploma or GED required.
• Insurance Designation preferred (CISR, INS, CPCU, CIC, AU)