Patient Service Representative - Cardiology

Patient Services Representative – Cardiology Scheduling

Are you a healthcare administrative pro who thrives on focus? If you love the "behind\-the\-scenes" logistics of patient care—but could do without the constant ring of inbound phones or the chaos of a front desk—this is the role for you.

As a Cardiology Scheduling PSR, you own the follow\-up process end\-to\-end. You’ll work from structured task lists to ensure patients receive the care their doctors have ordered, all while maintaining a steady, manageable workflow.

The Details

* Pay: $18\.00–$20\.00/hr

* Location: Columbia, MD (Hybrid: 4 days onsite / 1 day remote)

* Schedule: Full\-time, Monday–Friday (Standard business hours)

* Environment: Administrative office; no in\-person patient interaction, no front desk, no copay collection.

Your Daily Impact

You are the engine that keeps our cardiology clinic running smoothly. By managing the provider\-ordered task lists, you ensure no patient falls through the cracks.

* Follow\-Up Scheduling: Handle cardiology follow\-up visits only (no complex new patient intake or testing coordination).

* Revenue Cycle Support: Verify insurance eligibility and ensure all necessary referrals are in place before the appointment.

* Admin Coordination: Support prior authorizations, manage message pools, and handle patient communications (letters/summaries) via fax and mail.

* Schedule Optimization: Proactively fill cancelled slots and manage reminders to minimize no\-shows.

What You Bring to the Table

The Must\-Haves:

• High school diploma or GED.

* 1\+ year(s) of experience in healthcare scheduling.

• Strong working knowledge of
insurance eligibility and referrals.
• Proficiency with
EMR/EHR systems.
• A preference for structured, task\-driven work where you can focus on one priority at a time.

The Nice\-to\-Haves:

• Experience in Cardiology or other high\-volume specialties (Orthopedics, OB/GYN, Radiology).
• Direct experience with the prior authorization process.

Why You’ll Love It Here

* Deep Focus: No inbound phone queues and no walk\-in interruptions. You control your workflow.

* Work\-Life Balance: No evenings, no weekends, and a designated remote day each week.

* Comprehensive Benefits: Medical, dental, vision, and PTO.

* Stability: A specialized role in a stable, growing medical field.

Pay: $18\.00 \- $20\.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person