Office Assistant/Receptionist

Job description:

We are seeking a dependable and detail\-oriented Office Assistant to join our fast\-paced office environment. This role is ideal for someone who thrives while multitasking and can provide excellent customer service—even in high\-pressure situations.

Key Responsibilities (not all inclusive)

• Answer and manage incoming phone calls (high priority), often while handling multiple tasks
• Provide excellent customer service, including assisting upset customers calmly and professionally
• Prepare daily deposits accurately
• Assist with commission calculations and tracking
• Run reports and review for errors
• Release and verify prior day work
• Provide general administrative support as needed
• Maintain organized records and documentation

Required Qualifications

• Positive attitude and ability to work well within a close\-knit team
• Strong attention to detail and accuracy (
required)
• Excellent customer service and communication skills
• Ability to remain professional when handling difficult or upset customers
• Basic computer skills (Microsoft Excel experience is a plus)
• Strong organizational and multitasking abilities
• Dependable, punctual, and able to work independently

Job Details

* Job Type: Full\-time

* Schedule: Monday to Friday, 8 am to 5 pm

* Work Location: In person (not a remote position)

Pay \& Benefits:

• Starting pay:
$14\.00 per hour (with potential for higher pay based on experience)
• Commission pay (paid monthly)
• Health insurance (free to employee after approximately 90 days)
• Simple IRA with up to 3% company match
• Employee discount
• Health insurance (free to employee after approximately 90 days)
• Paid time off (after 1 year)
• Dental \& Vision insurance (employee paid)

Education \& Experience

• High school diploma or equivalent (preferred)
• Customer service experience (required)
• Microsoft Office experience (preferred)

Pay: $14\.00 \- $17\.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Retirement plan

Application Question(s):

• Are you able to work in\-person Monday–Friday from 8 am to 5 pm?
• Our small team relies on each person being present and on time. Excessive call\-ins impact operations. Are you able to maintain reliable attendance and punctuality?

Experience:

• Customer service: 1 year (Required)

Work Location: In person