Dental Assistant/Receptionist

Job Overview

Join our dynamic healthcare team as a Dental Assistant/Receptionist, where you will be the friendly face and efficient organizer that keeps our dental practice running smoothly. This vital role combines clinical support with front desk responsibilities, ensuring patients receive exceptional care and service from the moment they walk through the door. You will handle patient intake, appointment scheduling, insurance verification, and medical record management while assisting dentists during procedures. Your energetic approach and attention to detail will contribute to a welcoming environment that promotes patient satisfaction and operational excellence.

Duties

• Greet patients warmly, verify insurance coverage, and manage patient check\-in and check\-out processes using EMR (Electronic Medical Record) systems such as Dentrix or Eaglesoft
• Schedule appointments efficiently, coordinate follow\-up visits, and manage multi\-line phone systems with professionalism and excellent phone etiquette
• Assist dentists during procedures by preparing treatment rooms, sterilizing instruments, and providing necessary supplies in accordance with dental terminology and safety protocols
• Perform administrative tasks including filing medical records, updating patient information, reviewing documentation for accuracy, and managing medical billing using Meditech or Athenahealth platforms
• Verify insurance benefits, process claims, handle collections related to medical and dental services, and ensure compliance with HIPAA regulations for patient confidentiality
• Maintain accurate documentation review of care plans, CPT (Current Procedural Terminology) codes, ICD (International Classification of Diseases) coding such as ICD\-10/ICD\-9 for billing purposes
• Support office management activities including inventory control, filing systems, data entry with 10 key typing skills, and managing electronic health records (EHR systems) like eClinicalWorks or Meditech

Experience

• Previous clinic or dental office experience is highly preferred; familiarity with dental terminology and medical coding enhances your effectiveness in this role
• Proven background in medical administrative support or office management within healthcare settings is advantageous
• Strong computer skills including proficiency in Microsoft Office Suite, EMR systems (Dentrix, Eaglesoft), and health information management software such as Athenahealth or Hospital experience is desirable
• Bilingual abilities are a plus to serve diverse patient populations effectively
• Demonstrated customer service excellence combined with clerical experience in a fast\-paced environment ensures smooth front desk operations
• Knowledge of insurance verification processes, Medicare procedures, ICD coding standards (ICD\-10/ICD\-9\), CPT coding practices, and medical billing procedures will set you apart
• Excellent organizational skills with the ability to handle multiple tasks simultaneously while maintaining attention to detail in documentation review and office management tasks

Join us in delivering top\-tier dental care by combining your clinical support skills with exceptional administrative expertise. We value energetic professionals who are committed to creating a positive patient experience while maintaining efficient office operations. All roles are paid positions that contribute directly to our mission of improving health outcomes through compassionate service.

Job Types: Full\-time, Part\-time

Pay: $22\.00 \- $25\.00 per hour

Work Location: In person