HR Assistant 2

Overview:

PNNL’s Human Resources organization is comprised of over 100 plus committed professionals working to advance the interests of the lab and support scientific discovery and excellence. HR is engaged in a transformational journey to help PNNL meet its talent acquisition and retention goals through innovative benefits, compensation, learning, and workforce programs.

Rockstar Rewards:

Employees and their families are offered medical insurance, dental insurance, vision insurance, robust telehealth care options, several mental health benefits, free wellness coaching, health savings account, flexible spending accounts, basic life insurance, disability insurance\, employee assistance program, business travel insurance, tuition assistance, relocation, backup childcare, legal benefits, supplemental parental bonding leave, surrogacy and adoption assistance, and fertility support. Employees are automatically enrolled in our company\-funded pension plan\ and may enroll in our 401 (k) savings plan with company match\*. Employees may accrue up to 120 vacation hours per year and may receive ten paid holidays per year.

• Research Associates excluded.

\\All benefits are dependent upon eligibility.

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Responsibilities:

• Processes HR related transactions with accuracy by performing tasks such as collecting required information/documentation as needed from employees, managers, and/or others in HR; performing data entry; sending documents and correspondence; and other related tasks.
• Responds to phone, chat and email inquiries from staff and managers at all levels. Ensures that pertinent information is gathered prior to providing a response.
• Resolves questions and issues by accessing information in multiple systems including PeopleSoft and other internal systems.
• Escalates customer inquiries to Tier 2 Subject Matter Experts (SME) and/or Centers of Expertise when specific, in\-depth functional knowledge is required. Follows desktop procedures and understanding of PNNL policies.
• Assumes additional responsibilities as assigned.

Knowledge, Skills \& Abilities:

• Demonstrated customer service skills.
• Ability to work independently and complete work on\-time and accurately.
• Ability to protect and keep personally identifiable information (PII) and other information confidential.
• A positive demeanor, strong communication skills, and keen attention to detail with the demonstrated ability to team well and communicate effectively with others.

Qualifications:

Minimum Qualifications:

• High school diploma/GED and 4 years of relevant experience \-OR\-
• AA or higher and 2 years of relevant experience

Preferred Qualifications:

• A Bachelor’s degree in Human Resources or related field.
• Human Resources administrative work experience.
• Experience in a shared services environment.
• Proficiency in Microsoft Office Suite.

Hazardous Working Conditions/Environment:

Not Applicable

Testing Designated Position (TDP):

This is not a Testing Designated Position (TDP).

About PNNL:

Pacific Northwest National Laboratory (PNNL) is a world\-class research institution powered by a highly educated, diverse workforce committed to the values of Integrity, Creativity, Collaboration, Impact, and Courage. Every year, scores of dynamic, driven people come to PNNL to work with renowned researchers on meaningful science, innovations and outcomes for the U.S. Department of Energy and other sponsors; here is your chance to be one of them!

At PNNL, you will find an exciting research environment and excellent benefits including health insurance, and flexible work schedules. PNNL is located in eastern Washington State—the dry side of Washington known for its stellar outdoor recreation and affordable cost of living. The Lab’s campus is only a 45\-minute flight (or \~3 hour drive) from Seattle or Portland, and is serviced by the convenient PSC airport, connected to 8 major hubs.

Commitment to Excellence and Equal Employment Opportunity:

Our laboratory is committed to fostering a work environment where all individuals are treated with fairness and respect while solving critical challenges in fundamental sciences, national security, and energy resiliency. We are an Equal Employment Opportunity employer.

Pacific Northwest National Laboratory (PNNL) is an Equal Opportunity Employer. PNNL considers all applicants for employment without regard to race, religion, color, sex, national origin, age, disability, genetic information (including family medical history), protected veteran status, and any other status or characteristic protected by federal, state, and/or local laws.

We are committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures and in employment. If you need assistance or an accommodation due to a disability, contact us at careers@pnnl.gov.

Drug Free Workplace:

PNNL is committed to a drug\-free workplace supported by Workplace Substance Abuse Program (WSAP) and complies with federal laws prohibiting the possession and use of illegal drugs.

If you are offered employment at PNNL, you must pass a drug test prior to commencing employment. PNNL complies with federal law regarding illegal drug use. Under federal law, marijuana remains an illegal drug. If you test positive for any illegal controlled substance, including marijuana, your offer of employment will be withdrawn.

HSPD\-12 PIV Credential Requirement:

As a national laboratory, PNNL is responsible for adhering to the Homeland Security Presidential Directive 12 (HSPD\-12\) and Department of Energy (DOE) Order 473\.1A, which require new employees to obtain and maintain a HSPD\-12 Personal Identify Verification (PIV) Credential. To obtain this credential, new employees must successfully complete the applicable tier of federal background investigation post hire and receive a favorable federal adjudication. The tier of federal background investigation will be determined by job duties and national security or public trust responsibilities associated with the job. All tiers of investigation include a declaration of illegal drug activities, including use, supply, possession, or manufacture within the last 1 to 7 years (depending on the applicable tier of investigation). Illegal drug activities include marijuana and cannabis derivatives, which are still considered illegal under federal law, regardless of state laws.

For foreign national candidates:

If you have not resided in the U.S. for three consecutive years, you are not eligible for the PIV credential and instead will need to obtain a favorable Local Site Specific Only (LSSO) Federal risk determination to maintain employment. Once you meet the three\-year residency requirement thereafter, you will be required to obtain a PIV credential to maintain employment. The tier of federal background investigation required to obtain the PIV credential will be determined by job duties at the time you become eligible for the PIV credential.