Primary Purpose:
To support Region 16 Education Service Center (ESC) and the Title I, Part A Parent and Family Engagement Statewide Initiative by providing administrative assistance accurately and efficiently to ensure quality results in a professional and timely manner.
Qualifications:
Education/Certification
- High School diploma or GED required
- Ability to complete all Google Basics On\-Demand trainings within the first six month of employment
- Ability to understand tracking and spending of federal, state, and local funds within the first six months of employment
- 3 to 5 years job\-related experience required
- Required proficiency in Microsoft Office Suite, Google Workspace, spelling, punctuation, and grammar
- Skilled in general office procedures, including answering telephones, filing, data entry, and maintaining an organized workspace
- Must be service\-oriented, a team player, self\-motivated, and responsible to complete all assignments
- Exhibits tact and relates well to people
- Ability to handle multiple tasks under pressure with ease
- Projects a positive, professional, organizational image through in\-person and phone interaction with customers
- Tools/Equipment Used: Standard office equipment including personal computer and peripherals
- Posture: Must be physically able to tolerate prolonged sitting, frequent standing; occasional bending/stooping, pushing/pulling, twisting, and standing
- Motion: Must be physically able to tolerate frequent standing and walking, repetitive hand motions, frequent keyboarding and use of mouse; occasional reaching, occasional driving
- Lifting: Must be physically able to tolerate regular light lifting and carrying (less than 15 pounds); may require occasional heavy lifting and carrying (45 pounds or more)
- Environment: Must be physically able to work inside; tolerate occasional travel between work sites; regular exposure to noise
- Mental Demands: Must be able to work with frequent interruptions; maintain emotional control under stress; work prolonged or irregular hours on occasion
- Regular Attendance is an essential function
- Provides high\-level support to the PFE Coordinator, including managing professional correspondence, triaging phone calls, and accurately processing service requests and messages.
- Manages the end\-to\-end processing of all POs, contracts, and event orders; includes gathering backup documentation, securing signatures, and tracking through to delivery or payment.
- Monitors the accuracy of budget balances and commodity codes in response to program needs; collaborates with the Business Office to resolve discrepancies.
- Maintains a retrievable filing system for all departmental records and digital files as assigned by the PFE Coordinator.
- Maintains and models professional, constructive relationships with all internal and external clients, vendors, and partners.
- Coordinates travel arrangements and processes all subsequent reimbursement claims and paperwork through the Business Office.
- Follows established ESC telephone protocol.
- Reports for work ready to perform responsibilities.
- Performs duties that directly and/or indirectly impact student performance in Region 16\.
- Maintains a professional level of confidentiality regarding all ESC matters.
- Supports the mission, goals, and objectives of the ESC strategic plan.
- Upholds and adheres to safety rules and policies of the ESC safety program.
- Performs professional responsibilities as required by ESC policies, processes, and procedures.
- Manages time, calendar, and job responsibilities to meet deadlines.
- Meets proficiency levels of required technology skills as outlined by the supervisor.
- Incorporates appropriate technology in daily work and exhibits continual growth in technologies as outlined by supervisor.
- Performs other duties as assigned.
Skills
Working Conditions:
Major Responsibilities and Duties: