Hybrid Compliance Account Manager (Residential Services / Administrative Compliance)

Professional Data Services (PDS)

Hybrid \| Full\-Time \| Growth Opportunity

About Professional Data Services (PDS)

Professional Data Services (PDS) is a growing administrative compliance firm supporting residential habilitation providers and related programs. We specialize in:

• Compliance tracking and documentation oversight
• Licensing coordination and renewal support
• Monthly and annual reporting
• iConnect attendance data entry
• Quality assurance and audit preparation support
• Administrative organization and regulatory support

We are entering a structured growth phase and are hiring a Compliance Account Manager who wants to grow with a company that values precision, integrity, accountability, and strategic thinking.

Position Overview

The Compliance Account Manager is responsible for managing assigned client portfolios to ensure documentation accuracy, licensing coordination, reporting completion, and strict deadline adherence.

This is not a general administrative or virtual assistant role.

This is a deadline\-driven, compliance\-focused position requiring independent thinking, ownership of client accounts, and measurable accountability tied to documentation accuracy and regulatory timelines.

You will transition from structured training to independent portfolio management within approximately 90 days.

Key Responsibilities

Account \& Compliance Management

• Manage multiple residential provider client accounts
• Track and oversee monthly, quarterly, and annual documentation cycles
• Review and prepare compliance\-related reports
• Ensure IPPs, Annual Summaries, medical logs, and documentation schedules are accurate and audit\-ready
• Enter attendance logs into iConnect accurately and timely
• Identify compliance gaps before they escalate into regulatory issues
• Maintain organized electronic records using Dropbox and Adobe Acrobat

Licensing \& Regulatory Support

• Track licensing renewal timelines and regulatory deadlines
• Coordinate required documentation for licensing reviews
• Communicate proactively with clients regarding licensing requirements
• Support audit preparation and corrective action documentation when necessary

Communication \& Reporting

• Communicate professionally and confidently with client providers regarding documentation requirements
• Draft written summaries and compliance updates
• Conduct regulatory research as needed
• Maintain structured internal tracking systems

Who This Role Is For

This position is designed for professionals with experience in compliance coordination, regulatory administration, licensing support, healthcare operations, or other structured, regulated environments.

You should understand:

• The consequences of missed regulatory deadlines
• The importance of audit\-ready documentation
• How licensing cycles and compliance tracking systems function
• How your individual work impacts broader operational compliance

If you are seeking a flexible virtual assistant role without accountability to compliance metrics, this position will not be a fit.

Required Qualifications

• Minimum 3 years of experience in compliance coordination, regulatory administration, licensing support, healthcare operations, or similar structured environments
• Experience managing recurring documentation cycles and deadline\-driven reporting
• Advanced proficiency in Microsoft Excel, Word, and Outlook
• Demonstrated experience working within structured data entry or compliance systems
• Strong written communication skills (formal report drafting required)
• Ability to independently manage multiple client accounts and deadlines

Education:

Bachelor’s degree preferred or equivalent experience in compliance, regulatory administration, or healthcare operations.

Relevant experience will be weighted more heavily than degree alone.

Work Environment

• This role is primarily remote; however, it requires periodic in\-person availability for meetings with clients and the manager as needed.
• Flexible daily schedule (must meet deadlines and maintain client availability expectations)
• Structured onboarding and training period
• Performance\-based advancement opportunities as PDS scales

Compensation

• $24/hour during structured training period
• $28/hour after successful transition to independent account management
• Opportunity for quarterly performance\-based bonuses
• Full\-time W\-2 position

Compliance \& Screening Requirements

Because PDS supports regulated residential service providers and works with sensitive documentation:

Candidates selected for this position will be required to:

• Successfully pass a Level 2 background screening
• Complete HIPAA training (provided or verified) prior to accessing protected information

Screening will be conducted after a conditional offer of employment is extended.

Candidates who are unable to pass Level 2 screening will not be eligible for this position.

To Apply

Please submit:

• Resume
• Brief cover letter explaining your experience in compliance, licensing, or regulated environments
• Example of report writing or structured documentation work (if available)

If you are looking for a role where accountability, documentation accuracy, and regulatory structure truly matter — we encourage you to apply.

Pay: $24\.00 \- $28\.00 per hour

Benefits:

• Flexible schedule

Work Location: Hybrid remote in Fort Myers, FL 33902