Export Logistics Specialist

General Summary: Provides administrative support to the Sales Team for inbound and outbound logistical operations.

Company Description: Established Aquaculture Company with loyal customer base, located in Ogden, Utah. Company manufactures and supplies quality feed to shrimp and fish hatcheries around the world.

Requirements: 2\+ years of experience being the point person for customer service and coordinating orders; 2 \+ years of experience with international and domestic logistics; worked in a fast\-paced environment; high proficiency with Microsoft Excel and Word

Preferences: Bi\-Lingual (Spanish)

Principal Duties and Responsibilities:

· Exhibits excellent customer service especially working with international clientele.

· Supports import and export operations, including shipment logistics, and documentation

· Receives and processes orders; coordinates orders with Production Supervisor to ensure a timely execution of each shipment.

· Supports the documentation processes required to import and export merchandise and materials in compliance with federal, state, local, or country\-specific regulations. Namely creating Invoices, Packing Slips, Bills of Lading Certificates of Origin \& USDA documentation.

· Conducts audits to verify physical shipment accuracy using bills of lading, invoices, and other documents for proper dispatch.

· Coordinates and communicates professionally with international \& domestic customers, agents, vendors, and shippers via email, text and phone to maintain process flows and resolve issues.

· Utilizes internal systems to record and track all shipping transactions; updates shipping status and notifies customers of any back order or delivery delays.

· Troubleshoots shipping delays or changes with carriers and communicates to customers.

· Secures accurate freight quotes and communicates to customers.

· Investigates and resolves shipping non\-conformance.

· Maintains customer information electronically and physically, and other data related to each transaction.

Other Requirements:

1\) adaptability, efficiency, and resilience

2\) Ability to work independently with limited supervision;

3\) Experience in a professional office environment and exhibit professionalism in the workplace;

4\) Experience working with government officials and agencies;

5\) Strong verbal and written communication skills in English and Spanish(preferred) – speaking, writing, listening, understanding;

6\) Superior attention to detail, well organized, and excellent follow through;

7\) Self\-starter, responsible, and strong work ethic;

8\) Able to understand and comply strictly with established procedures;

9\) Ability to identify circumstances of non\-compliance and resolve them;

10\) Quick and accurate data entry capability

11\) Ability to multi\-task

Working Conditions: Full\-Time position. Regular business hours at Company headquarters in Ogden, Utah. General office environment. Positive, collaborative work environment with supportive management team and colleagues.

Physical Demands: Requires standing, sitting and walking, use of hands to finger, reaching with hands and arms. Ability to repeatedly lift 35 pounds and occasionally up to 50 pounds.

Education: Must be high school graduate with some post\-high school education. College degree a plus.

General Office Aptitudes: Excellent High level of proficiency with computers. Proficiency with Microsoft Office software with an emphasis in Word and Excel. Aptitude to fully support management direction.

Job Type: Full\-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Prescription drug insurance
• Retirement plan
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Export Logistics: 2 years (Preferred)
• Customer Service: 2 years (Preferred)
• Microsoft Excel: 1 year (Preferred)
• Microsoft Word: 1 year (Preferred)
• Microsoft Outlook: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: Remote