General Clerk III - CSPA Unit

Company Overview: Work Where it Matters

LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders, LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.For our government customers, LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office. As an LDRM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

Description:

LDRM is looking for a General Clerk III to work in Portsmouth, NH. To join our team of outstanding professionals, apply today! Here’s why we want you to consider LDRM:

• Tuition reimbursement program.
• 401(k), health, dental and vision plans, and other insurances you can use.
• An Employee Assistance Plan that’s ready when you need it.
• Paid training and paid time off

Job Summary:

This position requires some subject\-matter knowledge and judgment to complete assignments consisting of numerous steps varying in nature and sequence. The General Clerk III selects from alternative methods and refers problems not solvable by adapting or interpreting substantive guides, manuals, or procedures. You must live within 90 miles of the National Visa Center in Portsmouth, New Hampshire in order to be considered.

Responsibilities:

• Demonstrate strong research abilities, analytical thinking, and sound judgment in decision\-making
• Demonstrate organizational skills by managing tracking sheets and databases, ensuring information is accurately entered and updated
• Maintain a responsive working relationship by fulfilling assigned responsibilities accurately, promptly, and in compliance with established guidelines
• Detect and resolve discrepancies related to the assigned tasks
• Support training activities within the unit as needed

Qualifications:

• High School diploma or G.E.D.
• Three (3\) years of Immigrant Visa processing experience, specifically within units such as Written Correspondence, Document Review, Case Resolution, or Congressional Inquiry
• Proficiency with Microsoft Office applications to include Outlook, Teams, Excel, Adobe and Word
• Must pass a computer\-based skills assessment with a minimum passing score of 80% and pass the final assessment for the CSPA training class
• Must be able to obtain and maintain a DHS Suitability Determination
• Excellent written and verbal communication skills
• Ability to closely follow standard operating procedures (SOPs)
• Ability to readily adapt to changing environments
• Strong ability to perform and produce at the highest level of quality
• Ability to effectively manage workflow

In addition, you should be able to work efficiently and effectively both independently and in a team environment. The ability to relate well to others is critical. You should have a positive attitude that reflects in your customer service.

You must be a U.S. citizen to be considered. Additionally, you must successfully complete a credit and criminal background check and have the ability to obtain a SECRET\-level federal security clearance. You must also live within a 90\-mile radius of the National Visa Center in Portsmouth, New Hampshire.

Physical Demands:

• Ability to efficiently handle routine clerical duties and working for prolonged periods at a computer workstation
• Manual dexterity in the use of word processing equipment
• Good hand to eye coordination
• Ability to perform repetitive tasks such as lifting, standing, sitting, reaching, twisting and reading
• Ability to work in one place and transverse the office on a continuing basis
• Ability to lift and transport up to 45 lbs. and push large carts

Work Environment:

• You will primarily work in an office environment but may be required to work in other work environments as well.

At LDRM, honesty and integrity govern our activities. We fulfill our commitments, and we treat everyone with dignity and respect. As an Alaskan Native company, our mission is to improve the quality of life for our shareholders and our people by maximizing economic growth, protecting and enhancing our environment, and by promoting healthy communities with decisions, actions, and behaviors consistent with our core principles.

Job ID: 2026\-22278 Work Type: On\-Site