LDA - OSFL House Director - Sorority & Fraternity Life - UTK

The House Director (HD) is responsible for the comprehensive development and leadership of the facility focused on community and student development within a sorority or fraternity house facility. The HD will serve as the front\-line staff member for student education, support, discipline, program development, on\-call crisis intervention, and facilities \& vendor management.

FACILITIES

• Lead inspections as required by the university, state, federal, or local agencies
• Tour building and grounds on a regular basis to identify facility needs
• Solicit building improvement ideas from staff and residents to share with appropriate organizational leadership and house corporation
• Work in conjunction with Fraternity and Sorority Life staff and organizational leadership to ensure the community is well maintained and a safe environment for residents
• Work with vendors and maintenance workers to ensure compliance with written agreements between the chapter and vendor and report issues of concern regarding outsourced services to the house corporation
• Assist the house corporation representative in recommending local vendors and contractors and overseeing the work as needed and requested by the house corporation
• Work with organization leadership and meal plan vendor to establish menus for the chapter on a weekly and monthly basis and consult with the university nutritionist as appropriate
• Work with a meal vendor or catering service (when applicable) to promote compliance with written agreement between the organization and the service provider and report issues of concern regarding meal vendor or catering service to the house corporation

Communicate periodic feedback regarding vendor provided services to the house corporation board and/or service vendor liaisons

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ADMINISTRATION

• Coordinate fall and spring student check\-in and check\-out system
• Direct the opening and closing of the house in conjunction with the Office of Sorority and Fraternity Life, as well as occupancy management of the facility through StarRez
• Determine room assignments and lead room change process for the facility as well as make decisions on and address assignment issues
• Initiate change, developing, and implementing new ideas and concepts as appropriate

Participate in departmental and division programs, meetings, and committees as needed.

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CRISIS MANAGEMENT AND ON\-CALL RESPONSIBILITIES

• Make appropriate referrals to university support services i.e., Student Health, Counseling Services, Behavior Assessment Team, and/or Student Ombuds
• Respond to emergencies and providing leadership in crisis situations, collaborating with campus partners when appropriate
• Must be onsite overnight except when prior arrangements have been made for time away
• Practice effective communication with university administration, organizational leadership, and, if applicable, law enforcement or emergency personnel

Serve as a resource or referral agent for students experiencing personal concerns or crisis

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LEADERSHIP \& ADVISING

• Provide leadership, administrative operations, programming, and facilities management in a residential house composed of about 40 residents with an additional 100 out of house student members
• Serve as a communication link between Sorority and Fraternity Life, house corporation, and residents
• Oversee daily operations including facilities, overall resident management, occupancy management, financial budget management to ensure a positive, healthy and safe living\-learning environment for our residents
• Create a sense of community by promoting peer accountability among chapter residents
• Provide training on university policies reinforcing community standards
• Maintain a high level of visibility within the residential community for the purpose of serving as an on\-site advisor to chapter residents, including but not limited to regular office hours, chapter programming, and chapter meals
• Meet regularly with organization leadership, advisors, and house corporation volunteers

Serve as a mediator to assist residents in addressing community conflicts when they arise

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POLICY ENFORCEMENT

• Respond appropriately to student concerns and addressing student issues
• Follow all university and department policies, procedures, regulations, and rules including but not limited to those pertaining to safety, civility, information security, and non\-discrimination

Consult with the Associate Director to refer cases to organizational standards boards, Office of Sorority and Fraternity Life, Title IX, CHEW, or Student Conduct and Community Standards.

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Up to 25% of this position may be reassigned to meet essential administrative or facility\-related functions within OSFL during the summer months when residents are not in residence.

Required Qualifications

Education: Bachelor’s Degree

Experience: Previous experience managing fraternity and sorority housing, residential facilities, or experience advising fraternities/sororities, or student activities preferred

Knowledge, Skills, Abilities:

• Ability to perform basic to intermediate functions of Microsoft Outlook, Word, and Excel (or similar software)
• Demonstrate ability to work effectively under pressure
• Ability to work independently and maintain confidential information
• Must be able to create and maintain professional and diplomatic interactions with students, parents, alumni, service providers, and campus partners
• Strong interpersonal skills, particularly with college\-age students, including patience, flexibility, and problem solving
• Ability to climb up and down several flights of stairs and lift 25 pounds, with or without reasonable accommodations, if necessary

Ability to be onsite, overnight, 7 nights per week when members are in residence, except when prior arrangements have been made with the house corporation for other facility supervision.

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Preferred Qualifications

Experience: 3 yrs previous experience managing fraternity and sorority housing, residential facilities, or experience advising fraternities/sororities or student activities preferred.

Work Location

• Location: Knoxville, TN

Onsite

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Compensation and Benefits

* UT market range: MR08

* Anticipated hiring range: $45,000 – $47,500

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Application Instructions

To express interest, please submit an application with the noted below attachments. To be assured of full consideration, completed applications with all requested materials should be submitted on or before April 17, 2026

• Resume
• Cover Letter

List of 3 Professional References

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About The College/Department/Division

The Division of Student Life is comprised of an outstanding group of professionals who create student\-centered opportunities that contribute to an Unparalleled Student Experience. These opportunities allow students to grow their skills and knowledge outside of the classroom. From health and wellness to service and engagement, we provide opportunities where students exemplify the Volunteer Spirit, inspiring others to learn, lead, and serve.

Our departments provide essential services that support student success and future growth, fostering engagement, leadership, and wellness while enhancing belonging. Together, they create transformative experiences that help students achieve both academic and personal goals.

As the Office of Sorority and Fraternity Life, we aim to support the co\-curricular experience of the university by assisting sororities and fraternities in developing individuals of reputable character who exemplify sisterhood/brotherhood, leadership, and service for the greater good.

The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794\. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree\-granting colleges and schools. As Tennessee’s flagship land\-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work\-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top\-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.

The university holds a strong commitment to its land\-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!