Guest Service Agent - Hotel Front Desk

Hampton Inn Asheville-Tunnel Rd.
Asheville, NC, US
Posted Mar 27, 2026

### *Hospitality starts with you. Bring energy, warmth, and personality to every stay. Join Hampton by Hilton!*

#### Perks

Team Member Travel Program

Guest Service Agent

Hampton Inn\-Tunnel Road, Asheville, NC

We’re not just a hotel—we’re a home away from home for travelers, a vibe, and sometimes a lifesaver after a long day. If you like talking to people, solving problems, and making someone’s day a little better, you’ll fit right in.

Schedule \& Pay:

  • $16/ hours or more (based on experience)
  • Shifts: 7:00 AM – 3:00 PM or 3:00 PM – 11:00 PM
  • What We Offer:

  • Medical, Dental, and Vision Insurance
  • Critical Illness and Accident Coverage
  • Paid Vacation
  • Weekly pay \+ Direct Deposit
  • Hilton Team Member Travel Benefit
  • Company provided uniforms
  • What You’ll Be Doing:

  • Welcome guests like they matter—because they do
  • Check in/check out guests efficiently, accurately, and warmly
  • Manage reservations, cancellations, and room assignments
  • Answer calls and respond to guest questions and requests
  • Handle guest concerns with confidence and a problem\-solving mindset
  • Process payments and maintain accurate records
  • Work closely with housekeeping and maintenance to ensure rooms are ready
  • Keep the front desk clean, organized, and inviting
  • Sell items from our treat shop (snacks, drinks, etc.) and assist guests with purchases
  • Stock, organize, and keep the treat shop looking fresh and fully supplied
  • What We’re Looking For:

  • High school diploma or equivalent
  • Background in Hotel, food \& beverage, retail, or Administrative preferred but not required
  • Organized and Detail Oriented
  • People person energy with a great smile!
  • Reliable and on\-time
  • Basic computer skills (if you can learn apps, you can learn our system)
  • Available for weekends \& holidays (a hotel has beds, but never sleeps

  • )

The Right Fit

You’re reliable, detail\-oriented, and take pride in doing things right. You can handle responsibility, stay calm under pressure, and genuinely enjoy helping people.

EOE / Drug\-Free Workplace

Job Details

Job Type

admin_data_entry

How to Apply

To apply for this position, please follow these steps:

  1. Click the "Apply Now" button or visit the company website
  2. Review the job requirements carefully
  3. Follow the application instructions on the company's website
  4. Ensure your resume highlights relevant experience

Company Verification

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Original job posting from: Indeed_linkedin

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