Manager, Accounts Payable

Location: Phoenix, AZ (Hybrid)

Compensation: $80,000 \- $95,000

### Role Overview

The Manager, Accounts Payable at Skin Laundry is responsible for leading and evolving the end\-to\-end AP function into a highly controlled, scalable, and technology\-enabled operation. This role goes beyond execution, owning the strategy, systems, and structure that enable accuracy, efficiency, and strong financial stewardship across a multi\-location business.

This leader balances operational excellence with forward\-thinking innovation, leveraging automation and AI\-enabled tools to reduce manual work, improve accuracy, and create a more intelligent, insight\-driven AP function. They serve as a strategic partner to Accounting, Finance, Operations, and Field Leadership—ensuring AP not only processes transactions, but actively contributes to business performance, cash optimization, and risk mitigation.

Core Responsibilities

### Strategic \& Operational Ownership

• Own and continuously evolve the AP operating model end\-to\-end: invoice intake, coding, approvals, payments, vendor maintenance, reconciliations, and issue resolution
• Lead weekly payment runs and cash planning in partnership with Finance; validate funding requirements and ensure accurate, timely execution across ACH, check, wire, and virtual card
• Establish scalable frameworks that support multi\-location complexity while maintaining consistency and control

### Team Leadership \& Organizational Design

• Lead, coach, and develop AP team members and/or outsourced partners; set clear expectations around performance, accountability, and quality
• Design team structure and capacity plans aligned to business growth
• Build and implement SOPs, training programs, and knowledge management systems to reduce key\-person risk and elevate team capability
• Foster a culture of ownership, continuous improvement, and operational excellence

### Controls, Compliance \& Risk Management

• Design, implement, and continuously strengthen internal controls (segregation of duties, approval thresholds, vendor onboarding/change controls, fraud prevention, duplicate detection)
• Own audit readiness for AP; serve as primary liaison for internal and external audits
• Proactively identify and mitigate financial and operational risks across the AP lifecycle

### AI, Automation \& Systems Strategy

• Own the AP technology ecosystem, including system configurations, workflows, approval routing, and integrations
• Identify and implement automation opportunities (OCR, vendor portals, rules\-based coding, workflow automation) to reduce cycle time and manual effort
• Leverage AI\-enabled tools to:
• + Improve invoice data capture accuracy and reduce manual entry

+ Detect anomalies, duplicate invoices, and potential fraud signals

+ Enable predictive insights into cash flow, payment timing, and vendor behavior

+ Enhance exception handling through intelligent routing and prioritization

• Partner with Finance and IT to evaluate and implement emerging technologies that elevate AP into a more intelligent, data\-driven function

### Performance Management \& Data\-Driven Insights

• Own AP KPIs and reporting, including:
• + AP aging health

+ Invoice cycle time

+ Exception and dispute rates

+ On\-time payment %

+ Duplicate/error rate

+ Vendor responsiveness

• Translate data into actionable insights; identify root causes and implement sustainable fixes
• Build dashboards and reporting frameworks that provide visibility to Finance and executive leadership

### Vendor \& Cross\-Functional Partnership

• Own vendor relationships, including escalations, dispute resolution, and adherence to payment terms
• Partner with Procurement and Finance on vendor strategy and payment optimization
• Serve as the primary AP point of contact for internal stakeholders; establish SLAs and intake processes to improve responsiveness and reduce rework
• Partner closely with Accounting on month\-end close: accruals, reconciliations, and AP\-related GL integrity

### Retail / Field Operations Scope

• Oversee chargeback and refund workflows across field locations; identify trends and drive process improvements to reduce leakage
• Ensure accurate and timely management of business license tracking and payments
• Build scalable processes that support field teams while maintaining centralized control

What Success Looks Like

• ---------------------------
• AP operates as a
highly accurate, audit\-ready, and scalable function
• Manual work is reduced through
thoughtful automation and AI\-enabled workflows
• KPIs are consistently met or exceeded, with clear visibility into performance
• Strong cross\-functional trust is built through reliability, responsiveness, and insight
• The AP function evolves from transactional to
strategic and data\-informed

Required Qualifications

• ---------------------------
• BA/BS in Accounting, Finance, or Business
• 6–10\+ years of progressive Accounts Payable experience
• 3–5\+ years leading teams and/or outsourced AP operations in a multi\-entity or multi\-location environment
• Proven experience building and strengthening internal controls and supporting audits
• Strong systems expertise (ERP, corporate card/expense platforms such as Brex)
• Advanced Excel and data analysis skills; ability to translate data into insights and action
• Strong business acumen with the ability to operate both strategically and hands\-on

Preferred Qualifications

• ----------------------------
• AP automation tools
• Demonstrated experience implementing automation and/or AI\-enabled solutions within AP or Finance functions

Equal Opportunity Employer:

At Skin Laundry, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Skin Laundry believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Accommodation Assistance:

Skin Laundry is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact PeopleTeam@SkinLaundry.com

Employment Agencies:

Skin Laundry will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Skin Laundry, including unsolicited resumes sent to a Skin Laundry mailing address, fax machine or email address, directly to Skin Laundry employees, or to Skin Laundry's resume database will be considered Skin Laundry property. Skin Laundry will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Skin Laundry will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.