Transit Administrative Support Specialist III

Summary

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The Safety, Security, and Quality Assurance (SSQA) Division is seeking a detail\-driven, proactive professional to step into the role of Transit Administrative Support Specialist III (TASS III). If you bring strong office administration experience, sound judgment, and a sharp eye for accuracy, this is your opportunity to make a meaningful impact behind the scenes of a vital public service.

The SSQA Division’s mission is to provide leadership and the highest level of support and customer focus to continuously improve Metro’s safety culture and security practices to protect Metro employees, patrons and the communities we serve from harm. SSQA’s dynamic and diverse team of professionals oversee multiple lines of business, each contributing to the division’s overarching goal of ensuring a safe, secure, and supportive transit environment.

This is an exciting time to work at King County Metro Transit. We serve the fastest\-growing transit market in the nation, enjoy a 93% customer satisfaction rate, and are creating an array of innovative mobility services for our riders. We are also building a zero\-emission bus fleet and operating our region's light\-rail system. Click here to see why it's worth working for King County Metro Transit.

This recruitment will be used to fill one (1\) term\-limited temporary (TLT) / special duty assignment (SDA) TASS III position with an anticipated duration of twelve (12\) months. In addition, this recruitment selection process may be used to generate an eligibility pool for future Career Service, Term\-limited Temporary (TLT), or Special Duty Assignment (SDA) positions that may occur in this classification. The eligibility pool will be retained for 12 months from the date of posting and may be used at the discretion of the hiring authority.

Job Duties

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Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. As a TASS III, you will:

• Maintain confidential manual and automated records including personnel files, contract timelines, payroll, and Peoplesoft HR data including hire dates, probation timelines, automatic step increases, and temporary staff.
• Manage employee data updates and personnel actions, ensuring accurate processing, tracking, and compliance with organizational policies.
• Provide document management including maintaining Master Files and program contracts, scanning personnel records into Laserfiche, and ensuring proper retention schedules and established naming conventions are followed.
• Process in\-office mail, order supplies, receive packages, and distribute them.
• Track FMLA/KCFML/Paid Parental Leave usage and time balances; track and record attendance; maintain disciplinary action records as required in compliance with negotiated labor agreements; safeguard confidential information relating to terminations, discipline, drug testing, and other personnel actions.
• Manage office supplies, gear, and asset inventory; oversee surplus distribution and leased equipment coordination; process shoe vouchers in alignment with labor agreements.
• Be responsible for purchasing, records entry, and reconciliation of P\-card transactions processed through Oracle iExpense.
• Process mail by retrieving, opening, sorting, and attaching related documents for distribution.
• Create and maintain a variety of spreadsheets, databases, and reports for specialized information.
• Develop and maintain lists of active projects, contracts, purchase agreements, or other program\-specific information, process, and track invoices for payment.
• Track and ensure timely processing of grievance procedures, contract requirements, and next steps; schedule disciplinary meetings and hearings; prepare and distribute hearing summaries in compliance with negotiated labor agreements.
• Perform timekeeping and payroll functions, ensuring accurate processing and auditing.
• Plan and coordinate special programs, recognition awards, and promotional events, such as Transportation Safety Institute (TSI) hosting and Safety Award Program.
• Serve as a primary point of contact for staff with questions on County and Transit Division policies, procedures, and processes. Disseminate information on changing policies, processes, and procedures.
• Perform other duties as assigned.

Experience, Qualifications, Knowledge, Skills

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We are looking for candidates who have the following minimum qualifications:

• A minimum of two years’ experience providing progressively responsible, independent administrative support for a group or team of professional, technical, or management staff OR an equivalent combination of education and experience that demonstrates the necessary skills, knowledge, and abilities required to perform the work.
• Knowledge of or experience in Accounts Payable processing, including familiarity with Oracle EBS (iProcurement and iExpense) or similar systems, with the ability to quickly learn and apply AP processes, submit requisitions, and process payments in accordance with established procedures.
• Proficient in oral and written communication, including drafting, proofreading, editing, and finalizing a variety of business and technical documents with attention to grammar, punctuation, and spelling.
• Skilled in maintaining strict confidentiality and handling sensitive data and information, using initiative and sound judgment to prioritize and manage confidential requests and inquiries involving internal and external stakeholders.
• Consistently punctual and dependable with a strong attendance record.
• Demonstrated ability to work independently, exercise good judgment, take personal responsibility, and demonstrate organized and proactive problem\-solving and research skills.
• Detail\-oriented with strong analytical skills including data entry, verification, and error reconciliation.
• Efficiently produces work under tight deadlines, multitasks effectively amidst frequent interruptions, and manages competing priorities with sensitivity and composure under pressure.
• Demonstrated ability to adapt in dynamic, ambiguous environments while managing high volumes of diverse tasks, multitasking under pressure, and maintaining accuracy and attention to detail.
• A well\-developed understanding of equity and social justice principles and/or supporting projects that integrate equity and social justice into program design and workplace culture.
• Proven ability to build respectful, cooperative, and equitable relationships with diverse colleagues, stakeholders, and customers using tact and diplomacy.
• Demonstrated ability to work effectively both independently and in a team setting encouraging open communication, collaboration, and positive professional relationships.
• Proficient in leveraging technology tools, including skilled in Microsoft Office Word, SharePoint, Excel, PowerPoint, Outlook, and digital document management systems such as Laserfiche, DocuSign, and Acrobat.

Highly competitive candidates will also have the following desired (but not required) qualifications:

• Knowledge of King County Family and Medical Leave, Family and Medical Leave Act, and other HR leave statuses and general human resources processes and procedures.
• Experience working with union representatives, tracking grievance deadlines, and maintaining confidentiality.
• Familiarity and experience with King County policies and procedures.
• Expert proficiency with PeopleSoft, or similar payroll and time\-keeping software.
• Experience with Oracle EBS (iProcurement and iExpense).

Supplemental Information

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Who may apply: All qualified candidates including current King County employees and the general public.

How to apply and Selection Process: If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or if you have questions, please contact Talent Advisor, Sarah Ottele at sottele@kingcounty.gov.

Applications will be screened to determine whether eligible candidates meet the minimum qualifications, as well as for competitiveness, completeness, and responsiveness to the required application materials information below. The most competitive applicants may be invited to participate in one or more interviews and/or other selection process elements. Formal offers will be finalized after candidates have successfully completed any necessary pre\-employment processes, such as internal record review or reference check, criminal background check, Drivers Abstract review, etc.

Required Application Materials: Applications submitted without the following required application materials will be deemed incomplete and be removed from consideration:

• An online King County application updated with accurate contact information and relevant work history with job duties going back at least 10 years (or more, if necessary).
• Completed supplemental questions answered thoroughly and accurately. Note: Responses should reflect and be supported by the information in your application materials.
• A cover letter of no more than two (2\) pages that conveys your interest in this specific position, explains how your experience aligns with the duties, and demonstrates how you meet or exceed the qualifications.

Additional documents attached, such as resumes, will not be reviewed. Ensure all relevant information is included within the required King County application work experience section, supplemental question responses, and cover letter.

Position Details: This position is non\-exempt from the provisions of the Fair Labor Standards Act and is overtime eligible. Employees are paid on a bi\-weekly schedule, every other Thursday.

Work Schedule Details: Typical work hours are comprised of a 40\-hour workweek, Monday through Friday.

Work Location Details: The administrative support team works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The onsite requirement is 3 or more days a week, subject to business needs. The primary onsite location is King Street Center, 201 S. Jackson, Seattle, Washington 98104\. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

King County has a robust collection of tools and resources to support working remotely. Employees will be provided with a County\-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

Necessary Special Requirements:

Driver’s Abstract Review: The successful candidate must possess a valid driver's license with acceptable five\-year driving record (to be verified via a Driver’s Abstract review prior to employment). Any of the following violations in the last five years will automatically disqualify candidates under consideration:

• Reckless or negligent driving
• Driving under the influence or driving while intoxicated
• Hit and run accident citation
• Vehicular homicide or vehicular assault
• Open container citation
• More than one at\-fault accident (does not include non at\-fault accidents)
• Any 1 suspension for a moving violation
• 3 or more moving violations
• Any license suspension, revocation, cancellation or disqualification based on a traffic or moving violation
• License restrictions (such as an ignition interlock device requirement)
• Any convictions for reckless or negligent driving, hit and run, leaving the scene of an accident, driving while under the influence of alcohol or drugs, vehicular assault or homicide
• Any alcohol, drug or test refusal related occurrences
• Any other driving record incidents or occurrences that provide a reasonable basis to question the applicant's ability to provide safe and public transportation

WA State Driver’s License: Successful candidate must possess a Washington State driver’s license within 30 days of hire and have the ability to travel throughout the county in a timely fashion to places where public transportation may not be readily available.

Background Check Requirement: To be completed prior to employment. Where the criminal conviction relates reasonably to the fitness to perform the job duties, Metro Transit has a responsibility to ensure a safe and reliable public transportation system for its passengers and its employees. The following criminal convictions may establish an impermissible nexus with positions that require interaction with the general public and/or, unsupervised access to other employees or the general public and/or, responsibility for the maintenance and safety of Metro Transit property:

• Crimes of a sexual nature committed against an individual including, but not limited to, rape, child molestation, and unlawful sexual acts.
• Any crime of a sexual nature that results in inclusion on the national sex offender registry.
• Crimes involving violent or assaultive behavior including, but not limited to, murder, manslaughter, rape, robbery, assault, battery, kidnapping, extortion, carrying or use of a deadly weapon.
• Crimes involving the physical control, sale, use, transportation of controlled substances, and/or operating a motor vehicle while under the influence of drugs or alcohol. Note – the nexus of prior misdemeanor and gross misdemeanor convictions related to marijuana should be evaluated carefully in light of SB 5605, Misdemeanor Vacating for Marijuana.
• Crimes involving dishonesty such as fraud, embezzlement, the mishandling, theft, and/or the misappropriation of funds or property, or possession of stolen property.
• Crimes involving serious or repeated discrimination or harassment based on race, creed, color, religion, sex, gender identity, disability, or sexual orientation (municipal law applies in Seattle).

The above do not constitute a comprehensive list of convictions with a potential nexus to Metro Transit classifications, nor do they automatically disqualify an applicant from further employment consideration. For additional information please refer to: RCW 43\.43\.830\.

Classification / Job Code / Grade / Union: Transit Admin Support Specialist III / 421801 / 45 / C2 \- PROTEC17\-Transit Admin Support

King County’s work is inspired and guided every day by what we call our True North: making this a welcoming community where every person can thrive.

King County is an Equal Employment Opportunity (EEO) Employer. No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.